With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.
Role Summary & Purpose
Manage a portfolio of first party property claims. Working in conjunction with Underwriters. Liaise with brokers, stakeholders and insureds as required.
Key Tasks & Responsibilities
- Efficiently handle all claims which are part of the job holder’s file allocation in accordance with group SLA’s
- Adjust, assess and manage assigned claims within own defined authority.
- Ensuring coverage is accurately reviewed and that reserving is correctly set and maintained.
- Setting of file strategies and negotiating settlement in accordance with policy terms.
- Deliver effective and proactive communications when negotiating, focusing on claims resolution to optimise settlement times
- Deliver a customer centric claims proposition that will enhance the Arch reputation / brand.
Role Requirements & Skills
- Basic understanding of UK insurance market and the claims process
- Ability to review policy documents and correctly interpret cover.
- Ability to apply a high level of self-management.
- Enthusiasm and passion for strong customer service
- Strong analytical, verbal and written skills
Qualifications
- Open to working towards CII qualifications
- Experience Insurance experience desirable
- Customer service experience
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you.
14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career.
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Claims Assistant in Manchester employer: McNeil & Co.
At Arch Capital Group Ltd., we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to reach their full potential. As a Branch Manager, you will not only lead a high-performance team but also have access to extensive professional development opportunities and a supportive environment that values teamwork and excellence in service delivery. Located in a dynamic market, this role offers the unique advantage of driving meaningful relationships with strategic partners while contributing to the overall growth and success of the branch.
