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For Companies At a Glance
- Tasks: Support sales with your tech expertise, delivering engaging demos and presentations.
- Company: Join a dynamic global start-up with a small company vibe and big growth potential.
- Benefits: Enjoy remote work flexibility, career progression opportunities, and ongoing training.
- Why this job: Be part of a collaborative culture where your contributions truly matter and make an impact.
- Qualifications: Bring your consultative selling experience and a passion for customer success to the table.
- Other info: Ideal for those with a growth mindset and a knack for technical solutions.
The predicted salary is between 36000 - 60000 £ per year.
Remote candidates must have architectural experience in the design of solutions for Disaster Recovery & Backup. Our client is an established global start-up with a working environment more akin to smaller companies where your role is as important as the rest of the team. They are already established experts in their field and have a strong growth strategy in place. There are excellent opportunities for both career progression and training.
Job Description Summary
Provides certified, technology-specific deep expertise in support of sales engagements. Works in tandem with the Consult Partner/AP and Account Management Partner on targeted opportunities and customers bringing their depth of technical/solution expertise. Develops technical or solution conversations delivering unique differentiated value to include show-and-tell methods (e.g., demos, presentations) with/for the customer to establish our credibility and eminence. This billable role supports practice-specific Consulting, Advisory, Architecture activities in Sales, Pre-Sales & Delivery, working closely with the Account Management Partner and/or Consult Partner on the account, bringing together the breadth of our client’s technical and solution expertise to develop profitable deals.
Job Qualifications
- You’re good at what you do and possess the required experience to prove it.
- You have a growth mindset; keen to drive your own personal and professional development.
- You are customer-focused – someone who prioritises customer success in their work.
- You’re open and borderless – naturally inclusive in how you work with others.
Required Skills and Extensive (mostly) Experience
- Domain knowledge of Services offerings and technical solutions in a practice.
- Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions.
- Prior consultative selling experience.
- Externally recognised as an expert in the technology and/or solutioning Security and Resilience.
- Understanding and application of NIST Control Framework, Critical Security Controls and other related regulatory and compliance frameworks.
Preferred Skills and Experience
- Deep understanding of up-to-date UKI Regulatory requirements e.g., PRA SS1/21 ‘Operational Resilience: Impact Tolerances of Important Business Services’.
- Deep understanding of up-to-date EU Regulatory requirements e.g., Digital Operations Resilience Act (DORA).
- 5 years of experience (minimum) selling technical services for multi-industry customers.
- One or more security certifications, e.g., CISSP, CISM, CCSP or CCSK.
Customer Technology Advisor employer: McNally Recruitment Ltd
Contact Detail:
McNally Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Technology Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in Disaster Recovery and Backup solutions. Being able to discuss current technologies and frameworks, such as the NIST Control Framework, will demonstrate your expertise and show that you're up-to-date with industry standards.
✨Tip Number 2
Network with professionals in the field of technology consulting. Attend relevant webinars or local meetups to connect with others who have experience in consultative selling and technical solutions. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to showcase your consultative selling experience through real-life examples. Think about specific situations where you've successfully translated technical knowledge into actionable insights for customers, as this will be crucial during interviews.
✨Tip Number 4
Research the company’s growth strategy and recent projects. Understanding their goals and how your role as a Customer Technology Advisor fits into their vision will help you articulate how you can contribute to their success during discussions.
We think you need these skills to ace Customer Technology Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your architectural experience in Disaster Recovery & Backup solutions. Use specific examples that demonstrate your technical expertise and consultative selling experience.
Craft a Compelling Cover Letter: In your cover letter, emphasise your customer-focused approach and growth mindset. Mention how your skills align with the company's needs and how you can contribute to their strong growth strategy.
Showcase Relevant Certifications: If you have any security certifications like CISSP, CISM, or CCSP, be sure to mention them prominently in your application. This will help establish your credibility as an expert in technology and solutioning.
Highlight Regulatory Knowledge: Demonstrate your understanding of UKI and EU regulatory requirements relevant to the role, such as PRA SS1/21 and DORA. This knowledge is crucial for the position and will set you apart from other candidates.
How to prepare for a job interview at McNally Recruitment Ltd
✨Show Your Technical Expertise
Make sure to highlight your architectural experience in Disaster Recovery and Backup solutions. Be prepared to discuss specific projects where you applied your technical knowledge, and how it benefited the customer.
✨Demonstrate Customer Focus
Emphasise your commitment to customer success during the interview. Share examples of how you've prioritised customer needs in past roles and how you’ve contributed to their overall satisfaction.
✨Prepare for Consultative Selling Questions
Since prior consultative selling experience is crucial, be ready to discuss your approach to understanding client needs and translating them into actionable solutions. Use real-life scenarios to illustrate your points.
✨Familiarise Yourself with Regulatory Frameworks
Brush up on the NIST Control Framework and other relevant regulatory requirements like PRA SS1/21 and DORA. Being able to discuss these frameworks confidently will demonstrate your depth of knowledge and relevance to the role.
