At a Glance
- Tasks: Lead a team to deliver exceptional service and exceed guest expectations daily.
- Company: Join McMullen's, a family-owned pub company with a focus on team progression.
- Benefits: Enjoy competitive salary, flexible shifts, and generous discounts on meals and drinks.
- Other info: Fantastic career opportunities with over half of our General Managers promoted internally.
- Why this job: Be part of a progressive company that values your growth and development.
- Qualifications: Previous experience as an Assistant Manager is essential; training provided through our GROW Programme.
The predicted salary is between 33002 - 33002 £ per year.
Responsibilities:
- Exceeding guest expectations daily
- Leading the team to deliver outstanding service
- Coaching and guiding new Team Members
- All aspects of cash and stock control
- Management duties including dealing with bookings/functions, rota planning, cellar management, and deputising in the Manager's absence
Qualifications:
- Previous experience at Assistant Manager level is essential; however, further training will be given through the McMullen GROW Programme.
Company Overview:
McMullen's are a family‑owned pub company and brewery, based in Hertford with pubs across the southeast. There is nothing we love better than seeing our team progress - people are genuinely at the heart of what we do, and we take great pride in our pubs, meaning they get the investment they need. We'll also invest in you and your future with us – whether you are a budding chef, a bar team member, or a manager looking for their next move, you can rely on Macs to look after your career development and get you where you want to be.
Benefits:
- A competitive salary
- An achievable bonus scheme
- Shift flexibility
- 60% discounted meals when you are working
- 25% discount on food and 20% off drinks for you and your friends on your day off
- Family friendly policies including enhanced maternity and paternity pay
- A share of gratuities
- Fantastic career development through McMullen's GROW Programme - currently over half of McMullen's General Managers were promoted internally
- A valued position in a progressive company who treat people as a name, not a number
Salary: £33,002
Assistant Manager - Hatfield employer: McMullens & Sons
McMullen's is an exceptional employer that prioritises the growth and well-being of its team members, offering a supportive work culture where individuals are valued as more than just numbers. With a commitment to career development through the GROW Programme, competitive salaries, and generous benefits like discounted meals and family-friendly policies, employees can thrive in a dynamic environment while enjoying the unique charm of working in a family-owned pub company. Located in Hatfield, this role provides an opportunity to lead a dedicated team and make a meaningful impact on guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Hatfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at McMullen's on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and guest service. We want to see how you exceed expectations, so have some examples ready that showcase your skills!
✨Tip Number 3
Show your passion for the pub industry! When you apply through our website, make sure to highlight why you love working in hospitality and how you can contribute to the McMullen family.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds. We love seeing candidates who are proactive!
We think you need these skills to ace Assistant Manager - Hatfield
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about delivering outstanding service and exceeding guest expectations. A little personality goes a long way!
Tailor Your Experience:Make sure to highlight your previous experience as an Assistant Manager. We’re looking for specific examples of how you've led teams and managed operations. Connect your past roles to the responsibilities listed in the job description.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at McMullens & Sons
✨Know the Company Inside Out
Before your interview, take some time to research McMullen's. Understand their values, mission, and what makes them unique in the pub industry. This will not only impress your interviewers but also help you align your answers with their culture.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples from your previous experience where you've successfully coached or guided team members. Highlight how you exceeded guest expectations and managed challenges effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing stock control or dealing with a difficult booking. Think of scenarios from your past roles and how you resolved them, demonstrating your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the GROW Programme or career development opportunities. This shows your interest in growing with the company and helps you gauge if it's the right fit for you.
