Guest Experience Lead | Flexible Hours & Growth in Wokingham
Guest Experience Lead | Flexible Hours & Growth

Guest Experience Lead | Flexible Hours & Growth in Wokingham

Wokingham Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional guest experiences in a vibrant hospitality setting.
  • Company: Family-run business dedicated to outstanding service and staff development.
  • Benefits: Competitive salary, bonuses, generous discounts, and career growth opportunities.
  • Why this job: Join a nurturing environment where your leadership can shine and make a difference.
  • Qualifications: Previous experience as an Assistant Manager and a passion for guest satisfaction.
  • Other info: Flexible hours and structured training programmes for personal and professional growth.

The predicted salary is between 30000 - 42000 £ per year.

A family run business in hospitality is looking for an Assistant Manager in Wokingham. The role requires previous experience at Assistant Manager level, with responsibilities focused on delivering outstanding service and leading a team. You will be part of a nurturing environment that prioritizes guest satisfaction and staff development.

A competitive salary, bonuses, and generous discounts are offered, along with career growth opportunities through structured training programmes.

Guest Experience Lead | Flexible Hours & Growth in Wokingham employer: McMullen & Sons Ltd.

Join a family-run hospitality business in Wokingham that values both guest satisfaction and employee development. With flexible hours, competitive salaries, and generous discounts, we foster a nurturing work culture where your growth is supported through structured training programmes, making it an excellent place for those seeking meaningful and rewarding employment.
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Contact Detail:

McMullen & Sons Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Lead | Flexible Hours & Growth in Wokingham

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Guest Experience Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for guest satisfaction shine through. Remember, they’re looking for someone who can lead a team and create a welcoming atmosphere.

✨Tip Number 3

Prepare for those interviews! Research the company and think about how your previous experience aligns with their values. Be ready to share specific examples of how you've delivered outstanding service and led a team in the past.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show your enthusiasm for joining a family-run business that values growth and development.

We think you need these skills to ace Guest Experience Lead | Flexible Hours & Growth in Wokingham

Leadership Skills
Customer Service Excellence
Team Management
Communication Skills
Problem-Solving Skills
Training and Development
Time Management
Adaptability
Attention to Detail
Conflict Resolution

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to ensure guest satisfaction – it’ll show us you’re the right fit for our nurturing environment.

Highlight Your Leadership Skills: As a Guest Experience Lead, you’ll be guiding a team, so make sure to emphasise your previous leadership roles. Talk about how you’ve motivated your team and created a positive atmosphere – we want to see how you can inspire others!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention how your experience aligns with our focus on outstanding service and staff development – it’ll make your application stand out.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our family-run business!

How to prepare for a job interview at McMullen & Sons Ltd.

✨Know the Company Inside Out

Before your interview, take some time to research the family-run business and its values. Understand their approach to guest satisfaction and how they support staff development. This will show your genuine interest and help you align your answers with their mission.

✨Showcase Your Leadership Skills

As an Assistant Manager, you'll need to lead a team effectively. Prepare examples from your previous experience where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and create a positive work environment.

✨Emphasise Guest Experience

Since the role focuses on delivering outstanding service, be ready to discuss your strategies for enhancing guest experiences. Share specific instances where you went above and beyond for guests, and how you plan to maintain high standards in this new role.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions that reflect your interest in the role and the company. Inquire about their training programmes and opportunities for career growth. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Guest Experience Lead | Flexible Hours & Growth in Wokingham
McMullen & Sons Ltd.
Location: Wokingham

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