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- Tasks: Lead a team to deliver exceptional service and create memorable guest experiences.
- Company: Join McMullen, a progressive company that values its people.
- Benefits: Competitive pay, flexible shifts, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team and grow your career with us.
- Qualifications: Previous supervisory experience is essential; training provided.
- Other info: Enjoy a supportive environment with fantastic career progression.
The predicted salary is between 25 - 30 £ per hour.
As a Bar & Waiting Team Leader you will be responsible for:
- Delighting our guests through exceptional service
- Coaching and guiding our Team Members
- Running shifts and supporting the Management team
Prior experience within a supervisory role is essential; however, full training will be given through the McMullen GROW Programme, both in house and at our Training and Development Centre in Hertford.
Location: Wokingham
Pay: £12.56 per hour plus tronc, dependent on experience
Contract: Full time / Part time
Responsibilities:
- Delighting our guests through exceptional service
- Coaching and guiding our Team Members
- Running shifts and supporting the Management team
Qualifications:
- Prior experience within a supervisory role is essential
What we offer:
- A competitive salary
- An achievable bonus scheme
- Shift flexibility
- Weekly pay
- 60% discounted meals when you are working
- 25% discount on food and 20% off drinks for you and your friends on your day off
- Enhanced rate of pay for key Bank Holidays
- Family friendly policies including enhanced maternity and paternity pay
- A share of gratuities
- Fantastic career development through McMullen's GROW Programme – currently over half of McMullen General Managers were promoted internally
- A valued position in a progressive company who treat people as a name, not a number
Bar & Waiting Team Leader in Wokingham employer: McMullen & Sons Ltd.
Contact Detail:
McMullen & Sons Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Waiting Team Leader in Wokingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out McMullen's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous supervisory experience can help you delight guests and support your team at McMullen.
✨Tip Number 3
Show off your coaching skills! Be ready to share examples of how you've guided team members in the past. Highlighting your ability to develop others will make you stand out as a strong candidate for the Team Leader role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the McMullen team directly. Don’t miss out on this opportunity!
We think you need these skills to ace Bar & Waiting Team Leader in Wokingham
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for delivering exceptional service shine through. We want to see how you delight guests and create memorable experiences!
Highlight Your Leadership Skills: Make sure to showcase any prior supervisory experience you have. We’re looking for someone who can coach and guide our team members, so share examples of how you've led a team in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to connect their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at McMullen & Sons Ltd.
✨Know the Company
Before your interview, take some time to research McMullen. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Supervisory Skills
Since prior experience in a supervisory role is essential, be ready to discuss specific examples from your past. Highlight situations where you successfully coached team members or managed shifts. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Guest Experience
As a Bar & Waiting Team Leader, delighting guests is key. Prepare to share your thoughts on exceptional service and how you would ensure a positive experience for customers. Think of examples where you went above and beyond to make a guest's visit memorable.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the GROW Programme, opportunities for career development, or how the team collaborates during busy shifts. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
