At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service in a bustling pub environment.
- Company: Join the Windsor Castle, a beloved local pub with a big personality.
- Benefits: Earn up to £15.50 per hour, enjoy free meals, and receive training.
- Other info: Flexible hours, paid breaks, and a fun, friendly atmosphere await you.
- Why this job: Be part of a close-knit team that values community and great hospitality.
- Qualifications: Minimum three years in hospitality, with a passion for customer service.
Overview
Windsor Castle - Part of our Tenanted Estate
Part-time Shift Leader (Shift Supervisor) – The Windsor Castle N2 (Public House)
Salary: £13.22 to £15.50 per hour
Days: Tuesday to Sunday
Location: East Finchley, N2
Paid Breaks / Paid Holiday / Staff Meals / Discounts / Nest Pension / Training and Upskilling / Warm, welcoming, inclusive, and encouraging work environment.
Be part of something exciting!
Are you passionate about hospitality and the Great British Pub? The Windsor Castle is recruiting a talented and skilled Shift Leader with personality and charisma, and a minimum of three years’ hospitality experience in the UK.
The Windsor Castle is a small community local in East Finchley, North London, with a big personality. We have a passion for great service, exceptional hospitality, a great British and Irish led drinks offer, and tasty, well-presented seasonal food, sourced as locally as possible from high quality suppliers.
The business is owned and run by two people. We care about our team, our customers, our community, and the environment, and we look for like-minded people when we recruit.
We’re a small, close-knit team, working together to create a great experience for everyone who walks through our doors, whilst also looking after one-another, and mucking in whenever needed.
Service can be fast paced and always requires a lot of juggling whilst dealing with people with competing demands, but there are quiet times too. If you thrive in this kind of environment, and have the ability to guide and nurture a bar team to deliver service excellence, we can offer you a place that you’ll love working in.
Responsibilities
- As Shift Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- Have a good knowledge of our products and offer genuine recommendations to our customers.
What we’re looking for
- Someone cool, calm and collected, who manages pressure with ease. Nothing can phase you!
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- Minimum of three years’ hospitality experience in the UK, with an aim to building a long-term career in the industry.
- Someone approachable, friendly and engaging with superb customer and floor service skills.
- Commitment to providing great service and making sure every customer receives a warm welcome.
- A great eye for detail, making sure that every drink is poured to perfection and every plate is correct and to order.
- Someone who is able to be a role model for our team, with a positive can-do attitude, whatever the task.
- Has the ability to skilfully liaise with a strong kitchen team.
- Solid communication and organisational skills.
- Able to work evenings, weekends and public holidays.
- Not precious. We leave our egos at the door and help get stuff done.
- A real passion for food and drink, and entrepreneurial flare would be added bonuses for this role.
We offer
- Sensible weekly hours.
- Paid breaks.
- Free meals on shift.
- Training and upskilling.
- Discounts on food and drink.
- NEST pension.
- A share of tips and service charge.
- Fun and friendly environment.
Part-time Shift Leader (Shift Supervisor) McMullens London Up to £15.22 per hour dependent on e[...] employer: McMullen & Sons Ltd
At The Windsor Castle, we pride ourselves on being a warm and inclusive community pub in East Finchley, where our team is at the heart of everything we do. With a focus on exceptional hospitality, we offer competitive pay, paid breaks, free meals, and opportunities for training and upskilling, all within a supportive and friendly environment. Join us to be part of a close-knit team that values your contributions and fosters personal growth while delivering memorable experiences to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Part-time Shift Leader (Shift Supervisor) McMullens London Up to £15.22 per hour dependent on e[...]
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at McMullen & Sons Ltd and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Part-time Shift Leader (Shift Supervisor) McMullens London Up to £15.22 per hour dependent on e[...]
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at McMullen & Sons Ltd that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at McMullen & Sons Ltd.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at McMullen & Sons Ltd get a sense of who you are beyond your experience!
How to prepare for a job interview at McMullen & Sons Ltd
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at McMullen & Sons Ltd and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
