At a Glance
- Tasks: Lead a team to deliver exceptional service and create memorable dining experiences.
- Company: Join a family-run business that values its people and invests in their growth.
- Benefits: Competitive salary, bonuses, flexible shifts, and generous discounts on food and drinks.
- Other info: Explore industry-relevant apprenticeships while earning and learning.
- Why this job: Be part of a supportive family culture and develop your career with fantastic training opportunities.
- Qualifications: Previous supervisory experience is essential; passion for service is a must.
The predicted salary is between 24000 - 30000 £ per year.
If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Bar & Waiting Supervisor. We’re independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family – you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.
So, if you’re as passionate as we are about delivering attentive, full table service and would enjoy helping to create a memorable family dining experience then you could be our next Bar & Waiting Supervisor at Chicken & Grill pubs, an important part of the McMullen’s family.
We can offer you:
- A competitive salary
- An achievable bonus scheme
- Shift flexibility
- Weekly pay
- 60% discounted meals when you are working
- 25% discount on food and 20% off drinks for you and your friends on your day off
- Enhanced rate of pay for working on key Bank Holidays
- Family friendly policies including enhanced maternity and paternity pay
- A share of gratuities
- Fantastic career development through our GROW Programme – currently over half of McMullen General Managers were promoted internally
- A valued position in a progressive company who treat people as a name, not a number
- Industry-relevant Apprenticeships if you would like to develop your skills further, so you can earn while you learn
Key Responsibilities of a Bar & Waiting Supervisor:
- Delighting our guests through exceptional service
- Coaching and guiding our Team Members
- Running shifts and supporting the Management team
Prior experience within a supervisory role is essential however full training will be given through the McMullen GROW Programme both in house and at our Training and Development Centre in Hertford.
Bar & Waiting Supervisor - Lead Service & Team Growth in Marlow employer: McMullen & Sons Ltd
Join McMullen’s family as a Bar & Waiting Supervisor, where your career aspirations are nurtured in a supportive, family-run environment. With a strong focus on employee growth through our GROW Programme, competitive benefits including flexible shifts, generous discounts, and a commitment to work-life balance, we ensure that every team member feels valued and empowered to excel. Experience the joy of delivering exceptional service while being part of a progressive company that truly invests in its people.
StudySmarter Expert Advice🤫
We think this is how you could land Bar & Waiting Supervisor - Lead Service & Team Growth in Marlow
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Chicken & Grill pubs. Understand their values and what makes them tick. This way, you can show how your passion for delivering exceptional service aligns perfectly with their family-run ethos.
✨Tip Number 2
Practice your people skills! As a Bar & Waiting Supervisor, you'll be leading a team and delighting guests. Role-play common scenarios with friends or family to boost your confidence in handling various situations. Remember, it’s all about creating memorable dining experiences!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the role and the company. They might share tips that could give you an edge during the interview process. Plus, it shows your genuine interest in being part of the McMullen family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t forget to highlight your supervisory experience and your enthusiasm for coaching others!
We think you need these skills to ace Bar & Waiting Supervisor - Lead Service & Team Growth in Marlow
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for delivering exceptional service shine through. We want to see how much you care about creating memorable dining experiences for our guests!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in supervisory roles. We love home-grown talent, so showcase any coaching or team development you've done in the past.
Be Yourself:Don’t be afraid to let your personality come through in your application. We treat our team like family, so we’re looking for genuine individuals who will fit right in with our culture.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming part of the McMullen’s family!
How to prepare for a job interview at McMullen & Sons Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Chicken & Grill pubs and their values. Understand their commitment to quality and family-like culture. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Supervisory Skills
Since prior experience in a supervisory role is essential, be ready to discuss specific examples from your past. Highlight how you've coached team members, handled difficult situations, or improved service quality. This will demonstrate your capability to lead and grow within the role.
✨Emphasise Your Passion for Service
As a Bar & Waiting Supervisor, delivering exceptional service is key. Share stories that illustrate your passion for creating memorable dining experiences. Talk about times when you went above and beyond for guests, as this will resonate with their focus on guest satisfaction.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the GROW Programme, opportunities for career development, or how they measure success in the role. This shows your enthusiasm for growth and your interest in contributing to the company’s future.
