At a Glance
- Tasks: Lead a vibrant team, deliver exceptional service, and create memorable experiences for guests.
- Company: Join a successful family-run business that values its people and invests in their future.
- Benefits: Enjoy competitive pay, flexible shifts, discounts on meals, and career development opportunities.
- Other info: Weekly pay and enhanced maternity/paternity policies make this a great place to grow.
- Why this job: Be part of a community hub where your passion for food and drink can shine.
- Qualifications: Previous supervisory experience is essential; full training provided through our GROW Programme.
The predicted salary is between 30000 - 31000 £ per year.
If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Bar & Waiting Supervisor. We’re independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family – you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.
So, if you’re as passionate as we are about beer and food, love people, enjoy making their day and thrive in a busy environment that’s the hub of the community then you could be our next Bar & Waiting Supervisor.
We can offer you…
- A competitive salary
- An achievable bonus scheme
- Shift flexibility
- Weekly pay
- 60% discounted meals when you are working
- 25% discount on food and 20% off drinks for you and your friends on your day off
- Enhanced rate of pay for key Bank Holidays
- Family friendly policies including enhanced maternity and paternity pay
- A share of gratuities
- Fantastic career development through McMullen’s GROW Programme – currently over half of McMullen General Managers were promoted internally
- A valued position in a progressive company who treat people as a name, not a number
As a Bar & Waiting Team Leader you will be responsible for:
- Delighting our guests through exceptional service
- Coaching and guiding our Team Members
- Running shifts and supporting the Management team
Prior experience within a supervisory role is essential however full training will be given through the McMullen GROW Programme both in house and at our Training and Development Centre in Hertford. A personal licence is a requirement.
£14.95 per hour £13.50 + average tronc £1.45 (based on Tronc paid out May/June 2025)
Bar & Waiting Team Leader — Growth, Benefits & Flexible Shifts in Hertford employer: McMullen & Sons Ltd
Join a thriving family-run business that prioritises quality and guest satisfaction, where you will be treated like family and supported in your career growth through our McMullen GROW Programme. With competitive pay, flexible shifts, and generous discounts, we foster a vibrant work culture that values each team member's contribution and encourages personal development in a community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Bar & Waiting Team Leader — Growth, Benefits & Flexible Shifts in Hertford
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching the family-run vibe and values of the business. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Bar & Waiting Team Leader, you'll be all about delighting guests. Role-play common scenarios with friends or family to boost your confidence in providing exceptional service and handling any tricky situations.
✨Tip Number 3
Show off your leadership chops! Be ready to share examples of how you've coached or guided team members in the past. Highlighting your supervisory experience will demonstrate that you're ready to take on the responsibilities of the role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and gives you a better chance to stand out in the crowd. Plus, it’s super easy!
We think you need these skills to ace Bar & Waiting Team Leader — Growth, Benefits & Flexible Shifts in Hertford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for beer, food, and exceptional service shine through. We want to see how you connect with our values and why you’d be a great fit for our family.
Highlight Your Experience:Make sure to mention any previous supervisory roles you've held. We’re looking for someone who can lead and inspire, so share specific examples of how you've done this in the past.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Show us who you are and why you’re excited about joining our team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team.
How to prepare for a job interview at McMullen & Sons Ltd
✨Know Your Stuff About the Company
Before you step into that interview, make sure you know a bit about the company’s history and values. They’re all about family, quality, and community, so think about how your own values align with theirs. This will show them you’re genuinely interested and not just looking for any job.
✨Show Off Your People Skills
As a Bar & Waiting Team Leader, you’ll be interacting with guests and team members all day long. Be ready to share examples of how you’ve delighted customers in the past or coached team members. This is your chance to shine a light on your interpersonal skills!
✨Prepare for Situational Questions
Expect questions that ask how you’d handle specific situations, like dealing with a difficult customer or managing a busy shift. Think of a few scenarios from your past experience where you’ve successfully navigated challenges. This will help you demonstrate your problem-solving abilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the GROW Programme or how they support career development. This shows you’re serious about growing with the company and are keen to be part of their family-oriented culture.
