At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences and manage daily operations.
- Company: Join a family-run business that values quality and invests in its people.
- Benefits: Competitive salary, bonus scheme, flexible shifts, and generous discounts.
- Other info: Fantastic career growth opportunities through the McMullen GROW Programme.
- Why this job: Be part of a supportive family culture while developing your career in hospitality.
- Qualifications: Previous experience as an Assistant Manager is essential; training provided.
The predicted salary is between 33002 - 33002 £ per year.
If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us. We’re independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family – you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.
So, if you’re as passionate as we are about fresh food and would enjoy helping to create a seriously relaxed country dining experience, with full table service, a classic British menu and daily specials, then you could be our next Assistant Manager at Destination Inns, an important part of the McMullen Family.
We can offer you…
- A competitive salary
- An achievable bonus scheme
- Shift flexibility
- 60% discounted meals when you are working
- 25% discount on food and 20% off drinks for you and your friends on your day off
- Family friendly policies including enhanced maternity and paternity pay
- A share of gratuities
- Fantastic career development through McMullen’s GROW Programme – currently over half of McMullen General Managers were promoted internally
- A valued position in a progressive company who treat people as a name, not a number
Key Responsibilities:
- Exceeding guest expectations daily
- Leading the team to deliver outstanding service
- Coaching and guiding new Team Members
- All aspects of cash and stock control
- Management duties including dealing with bookings/functions, rota planning, cellar management, and deputising in the Manager's absence
Previous experience at Assistant Manager level is essential; however, further training will be given through the McMullen GROW Programme.
Salary: £33,002
Assistant Manager - Guest Experience Leader & Growth in Hatfield employer: McMullen & Sons Ltd
Join a family-run business that prioritises guest satisfaction and quality, where your growth is nurtured through comprehensive training and support. At Destination Inns, we value our team members as part of the family, offering competitive salaries, flexible shifts, and generous discounts, all within a relaxed country dining atmosphere. With a strong focus on internal promotion through our GROW Programme, you’ll have the opportunity to advance your career while enjoying a rewarding work culture that celebrates fresh food and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Guest Experience Leader & Growth in Hatfield
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Assistant Manager role.
✨Tip Number 2
Show your passion for guest experience! When you get the chance to chat with potential employers, share your ideas on how to enhance customer satisfaction. They’ll love seeing your enthusiasm for creating a relaxed dining atmosphere.
✨Tip Number 3
Prepare for the interview by researching the company culture. Familiarise yourself with McMullen’s values and their GROW Programme. This will help you demonstrate that you’re not just looking for any job, but that you genuinely want to be part of their family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Destination Inns.
We think you need these skills to ace Assistant Manager - Guest Experience Leader & Growth in Hatfield
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for fresh food and guest experience shine through. We want to see how excited you are about creating a relaxed dining atmosphere and making guests feel special.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in hospitality and management. We love home-grown talent, so showcase any previous roles where you've led a team or exceeded guest expectations.
Be Authentic:Don’t be afraid to let your personality come through in your application. We treat our people like family, so we’re looking for genuine individuals who will fit right in with our team culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at McMullen & Sons Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Destination Inns and the McMullen Family. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only show your genuine interest but also help you align your answers with their expectations.
✨Showcase Your Passion for Guest Experience
As an Assistant Manager, exceeding guest expectations is key. Be prepared to share specific examples from your previous roles where you went above and beyond for guests. Highlight your passion for fresh food and creating a relaxed dining atmosphere, as this aligns perfectly with their ethos.
✨Demonstrate Leadership Skills
Since you'll be leading a team, it's crucial to showcase your leadership abilities. Think of instances where you've coached or guided team members, resolved conflicts, or improved team performance. This will illustrate your capability to manage and inspire others effectively.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the GROW Programme, opportunities for career development, or how they measure success in guest experience. This shows you're serious about your future with them and eager to grow within the company.
