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For Companies At a Glance
- Tasks: Lead a vibrant team, deliver exceptional service, and create memorable experiences for our guests.
- Company: Join a successful family-run business that values its people and invests in their future.
- Benefits: Competitive pay, flexible shifts, discounts on meals, and career development opportunities.
- Why this job: Be part of a community hub where your passion for food and drink can shine.
- Qualifications: Previous supervisory experience is essential; full training provided through our GROW Programme.
- Other info: Enjoy a supportive environment with a focus on personal growth and career advancement.
The predicted salary is between 11 - 17 £ per hour.
Overview
If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Front of House Team Leader. We’re independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family – you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.
So, if you’re as passionate as we are about beer and food, love people, enjoy making their day and thrive in a busy environment that’s the hub of the community then you could be our next Bar & Waiting Supervisor.
We can offer you…
- A competitive salary
- An achievable bonus scheme
- Shift flexibility
- Weekly pay
- 60% discounted meals when you are working
- 25% discount on food and 20% off drinks for you and your friends on your day off
- Enhanced rate of pay for key Bank Holidays
- Family friendly policies including enhanced maternity and paternity pay
- A share of gratuities
- Fantastic career development through McMullen’s GROW Programme – currently over half of McMullen General Managers were promoted internally
- A valued position in a progressive company who treat people as a name, not a number
As a Bar & Waiting Team Leader you will be responsible for:
- Delighting our guests through exceptional service
- Coaching and guiding our Team Members
- Running shifts and supporting the Management team
Prior experience within a supervisory role is essential however full training will be given through the McMullen GROW Programme both in house and at our Training and Development Centre in Hertford.
Front of House Team Leader White Swan London £14.47 per hour OTE employer: McMullen & Sons Ltd
Contact Detail:
McMullen & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader White Swan London £14.47 per hour OTE
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show your passion for the role! When you talk about your love for food and people, it’ll shine through. Make sure to share specific examples of how you've delighted guests in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Front of House Team Leader White Swan London £14.47 per hour OTE
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for food and beer shine through! We want to see that you’re genuinely excited about joining our family and making guests' days better.
Tailor Your CV: Make sure your CV highlights any supervisory experience you have. We’re looking for someone who can coach and guide our team, so don’t forget to mention relevant skills and achievements!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share a bit about what makes you unique and how you connect with people in a busy environment.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at McMullen & Sons Ltd
✨Know Your Stuff
Before the interview, make sure you know the ins and outs of the Front of House Team Leader role. Familiarise yourself with the company’s values, especially their focus on quality and guest satisfaction. This will help you demonstrate your passion for the job and show that you’re a great fit for their family-run business.
✨Showcase Your People Skills
As a Front of House Team Leader, you'll be interacting with guests and team members constantly. Prepare examples from your past experiences where you've delighted customers or effectively coached team members. This will highlight your ability to thrive in a busy environment and your commitment to exceptional service.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, the GROW Programme, or how they support career development. This shows that you’re genuinely interested in growing with them and not just looking for any job.
✨Dress the Part
First impressions matter, especially in a hospitality role. Dress smartly and appropriately for the interview to reflect the professional yet welcoming atmosphere of the White Swan. It’ll show that you take the opportunity seriously and respect their standards.
