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- Tasks: Lead a vibrant team to deliver exceptional service and create memorable guest experiences.
- Company: Join McMullen & Sons, a family-run business that values its people.
- Benefits: Enjoy competitive pay, flexible shifts, and generous discounts on food and drinks.
- Why this job: Be part of a community hub where your passion for food and drink shines.
- Qualifications: Previous supervisory experience is essential; training provided through our GROW Programme.
- Other info: Great career growth opportunities in a supportive and friendly environment.
The predicted salary is between 12 - 16 £ per hour.
If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Front of House Team Leader. We’re independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family - you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.
So, if you’re as passionate as we are about beer and food, love people, enjoy making their day and thrive in a busy environment that’s the hub of the community then you could be our next Bar & Waiting Supervisor.
We can offer you…
- A competitive salary
- An achievable bonus scheme
- Shift flexibility
- Weekly pay
- 60% discounted meals when you are working
- 25% discount on food and 20% off drinks for you and your friends on your day off
- Enhanced rate of pay for key Bank Holidays
- Family friendly policies including enhanced maternity and paternity pay
- A share of gratuities
- Fantastic career development through McMullen's GROW Programme - currently over half of McMullen General Managers were promoted internally
- A valued position in a progressive company who treat people as a name, not a number
As a Bar & Waiting Team Leader you will be responsible for:
- Delighting our guests through exceptional service
- Coaching and guiding our Team Members
- Running shifts and supporting the Management team
Prior experience within a supervisory role is essential however full training will be given through the McMullen GROW Programme both in house and at our Training and Development Centre in Hertford.
£14.47 per hour £13.01 average tronc £1.46 (based on Tronc paid out May/June 2025)
Front of House Team Leader in City of Westminster employer: McMullen & Sons Ltd.
Contact Detail:
McMullen & Sons Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out McMullen & Sons' social media and website. Understanding their values will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for hospitality.
✨Tip Number 3
Show off your personality! When you’re chatting with the team, let your enthusiasm for beer, food, and customer service shine through. They want to see that you’re a great fit for their family-like environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you on their radar!
We think you need these skills to ace Front of House Team Leader in City of Westminster
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for beer, food, and exceptional service shine through. We want to see that you’re genuinely excited about the role and how you can make our guests' days better!
Tailor Your CV: Make sure your CV highlights your supervisory experience and any relevant skills. We appreciate a personal touch, so tweak it to reflect how your background aligns with what we’re looking for in a Front of House Team Leader.
Be Yourself: We’re all about family here at McMullen & Sons, so don’t be afraid to let your personality come through in your application. Share a bit about who you are and what makes you tick – we love getting to know our candidates!
Apply Through Our Website: To make sure your application gets to us directly, head over to our website and apply there. It’s the best way to ensure we see your application and get you one step closer to joining our team!
How to prepare for a job interview at McMullen & Sons Ltd.
✨Know Your Stuff
Before the interview, make sure you know the ins and outs of McMullen & Sons. Familiarise yourself with their values, especially their focus on quality and guest satisfaction. This will show that you're genuinely interested in the company and its mission.
✨Showcase Your People Skills
As a Front of House Team Leader, your ability to connect with guests and team members is crucial. Prepare examples from your past experiences where you've successfully managed a team or delighted customers. This will highlight your interpersonal skills and leadership potential.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or managing a busy shift. Think through these scenarios beforehand and have clear, concise responses ready to demonstrate your problem-solving abilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the GROW Programme or how they support career development. This shows your enthusiasm for growth within the company and helps you gauge if it’s the right fit for you.
