At a Glance
- Tasks: Lead a team to deliver exceptional service and create memorable guest experiences.
- Company: Join a progressive company that values its people and promotes from within.
- Benefits: Competitive pay, flexible shifts, discounts on meals, and weekly pay.
- Other info: Enjoy enhanced maternity/paternity pay and a share of gratuities.
- Why this job: Be part of a dynamic team and develop your leadership skills with our GROW Programme.
- Qualifications: Previous supervisory experience is essential; training provided for growth.
If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Bar & Waiting Supervisor. We’re independent, so believe in investing in the future and we love home‑grown talent. We treat all our people like part of the family – you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.
Bar & Waiting Team Leader
So, if you’re as passionate as we are about beer and food, love people, enjoy making their day and thrive in a busy environment that’s the hub of the community then you could be our next Bar & Waiting Supervisor. We can offer you…
- A competitive salary
- An achievable bonus scheme
- Shift flexibility
- Weekly pay
- 60% discounted meals when you are working
- 25% discount on food and 20% off drinks for you and your friends on your day off
- Enhanced rate of pay for key Bank Holidays
- Family friendly policies including enhanced maternity and paternity pay
- A share of gratuities
- Fantastic career development through McMullen’s GROW Programme – currently over half of McMullen General Managers were promoted internally
- A valued position in a progressive company who treat people as a name, not a number
As a Bar & Waiting Team Leader you will be responsible for
- Delighting our guests through exceptional service
- Coaching and guiding our Team Members
- Running shifts and supporting the Management team
Prior experience within a supervisory role is essential however full training will be given through the McMullen GROW Programme both in house and at our Training and Development Centre in Hertford. A personal licence is a requirement.
£14.95 per hour £13.50 + average tronc £1.45 (based on Tronc paid out May/June 2025)
FOH Supervisor
Bar & Waiting Team Leader in Hertford employer: McMullen & Sons Ltd
At McMullen, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. With our GROW Programme, you will have access to comprehensive training and career development opportunities, ensuring your growth within the company. Enjoy competitive pay, flexible shifts, and generous discounts, all while working in a friendly environment that prioritises family-friendly policies and recognises your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Bar & Waiting Team Leader in Hertford
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend local events, and don’t be shy about reaching out on social media. You never know who might have the inside scoop on a job opening.
✨Tip Number 2
Show off your personality during interviews! We want to see how you’d fit into our team, so let your passion for hospitality shine through. Share stories that highlight your experience and how you’ve delighted guests in the past.
✨Tip Number 3
Be proactive! If you see a role you fancy, apply through our website and follow up with a friendly email. It shows initiative and keeps you on our radar. Plus, we love seeing candidates who are eager to join us!
✨Tip Number 4
Prepare for situational questions! Think about how you’d handle various scenarios in a bar and waiting environment. We’re keen to hear how you’d coach team members or manage a busy shift, so come ready with examples.
We think you need these skills to ace Bar & Waiting Team Leader in Hertford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Bar & Waiting Team Leader role. Highlight your supervisory experience and any relevant skills that align with our values at McMullen. This shows us you’re genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what’s important – your experience and how it relates to the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at McMullen & Sons Ltd
✨Know the Company
Before your interview, take some time to research McMullen. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Bar & Waiting Team Leader, you'll need to demonstrate your supervisory experience. Prepare specific examples of how you've successfully led a team, resolved conflicts, or improved service standards in previous roles. This will highlight your capability to coach and guide others.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about situations where you had to handle difficult guests or manage a busy shift. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the GROW Programme, opportunities for career development, or what a typical day looks like for a Bar & Waiting Team Leader. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
