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For Companies At a Glance
- Tasks: Support trade sales, assist customers, and manage stock in a hands-on role.
- Company: Join a dedicated team in a dynamic trade environment.
- Benefits: Competitive pay, friendly team atmosphere, and opportunities for growth.
- Why this job: Engage with people, solve problems, and make a real difference every day.
- Qualifications: Strong communication skills and experience in retail or trade environments.
- Other info: Enjoy a supportive team culture with room for personal development.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a confident, customer-focused Trade Counter & Showroom Sales Advisor to join our dedicated team. This is a varied and hands-on role combining trade sales support, customer service, and yard operations. You’ll be equally comfortable advising a builder at the trade counter, helping a homeowner in the showroom, and assisting with stock and dispatch in the yard. If you enjoy working with people, solving practical problems, and being part of a close-knit team, this could be the right role for you.
Key Responsibilities
- Trade Sales & Counter Support
- Build strong, lasting relationships with tradespeople, installers, and developers.
- Handle trade enquiries in person, by phone, and via email.
- Provide product advice, pricing, availability, and delivery coordination.
- Identify and develop new trade accounts in the local area.
- Prepare orders for dispatch and coordinate collections.
- Load and unload vehicles safely (forklift operation where certified).
- Carry out weekly stocktakes and maintain accurate stock levels.
- Keep the yard organised, clean, and operating efficiently.
- Retail Showroom Sales
- Greet customers and provide knowledgeable, friendly service.
- Understand project requirements and recommend suitable products.
- Prepare accurate quotations and process sales.
- Calculate quantities and area measurements for customer projects.
- Maintain attractive and well-presented showroom displays.
- Use internal systems for quotes, orders, and stock management.
- Stay up to date with product ranges and technical information.
What We’re Looking For
- Strong communication skills and a genuine focus on customer service.
- Experience in trade counter, retail sales, builders’ merchants, or similar environments.
- Confident dealing with both trade and retail customers.
- Organised, proactive, and comfortable working independently.
- Good numerical skills — able to calculate measurements and quantities accurately.
- Physically capable of handling heavy materials as part of daily duties.
- Forklift experience (preferred but not essential).
- Comfortable using computers and learning new systems.
- Positive attitude and willingness to take initiative.
Sales Advisor employer: McMonagle Stone
Contact Detail:
McMonagle Stone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the company before your interview! Research their products, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples where you've successfully helped customers or solved problems. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! Even if the company has a casual vibe, looking smart and professional can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It’s a nice touch that shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you've built relationships and solved problems for customers in the past, so share specific examples that showcase your experience.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Sales Advisor role. Mention relevant experiences from trade counter or retail sales that align with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at McMonagle Stone
✨Know Your Products
Before the interview, make sure you’re familiar with the products and services offered by the company. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this is crucial for a Sales Advisor role.
✨Demonstrate Your Communication Skills
Practice articulating your thoughts clearly and concisely. You’ll need to communicate effectively with both trade and retail customers, so being able to express yourself well during the interview is key.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you understand more about the team dynamics and expectations.