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- Tasks: Support trade sales, assist customers, and manage stock in a hands-on role.
- Company: Join a dedicated team in a dynamic trade environment.
- Benefits: Competitive pay, friendly team atmosphere, and opportunities for growth.
- Other info: Enjoy a varied role with the chance to learn and develop new skills.
- Why this job: Engage with people daily and solve practical problems while building relationships.
- Qualifications: Strong communication skills and experience in retail or trade environments.
The predicted salary is between 21600 - 36000 £ per year.
We are seeking a confident, customer-focused Trade Counter & Showroom Sales Advisor to join our dedicated team. This is a varied and hands-on role combining trade sales support, customer service, and yard operations. You’ll be equally comfortable advising a builder at the trade counter, helping a homeowner in the showroom, and assisting with stock and dispatch in the yard. If you enjoy working with people, solving practical problems, and being part of a close-knit team, this could be the right role for you.
Key Responsibilities
- Trade Sales & Counter Support
- Build strong, lasting relationships with tradespeople, installers, and developers.
- Handle trade enquiries in person, by phone, and via email.
- Provide product advice, pricing, availability, and delivery coordination.
- Identify and develop new trade accounts in the local area.
- Prepare orders for dispatch and coordinate collections.
- Load and unload vehicles safely (forklift operation where certified).
- Carry out weekly stocktakes and maintain accurate stock levels.
- Keep the yard organised, clean, and operating efficiently.
- Retail Showroom Sales
- Greet customers and provide knowledgeable, friendly service.
- Understand project requirements and recommend suitable products.
- Prepare accurate quotations and process sales.
- Calculate quantities and area measurements for customer projects.
- Maintain attractive and well-presented showroom displays.
- Use internal systems for quotes, orders, and stock management.
- Stay up to date with product ranges and technical information.
What We’re Looking For
- Strong communication skills and a genuine focus on customer service.
- Experience in trade counter, retail sales, builders’ merchants, or similar environments.
- Confident dealing with both trade and retail customers.
- Organised, proactive, and comfortable working independently.
- Good numerical skills — able to calculate measurements and quantities accurately.
- Physically capable of handling heavy materials as part of daily duties.
- Forklift experience (preferred but not essential).
- Comfortable using computers and learning new systems.
- Positive attitude and willingness to take initiative.
Sales Advisor in Lisburn employer: McMonagle Stone
Contact Detail:
McMonagle Stone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Lisburn
✨Tip Number 1
Get to know the company before your interview! Research their products, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of scenarios where you can demonstrate your ability to handle trade enquiries or assist customers in a friendly manner. Role-playing with a friend can be super helpful!
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled challenges in previous roles, especially those involving trade sales or customer interactions. This will highlight your proactive attitude and fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us and makes it easier for us to keep track of your application.
We think you need these skills to ace Sales Advisor in Lisburn
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve built relationships and solved problems for customers in the past. Share specific examples that showcase your ability to connect with both trade and retail clients.
Tailor Your Experience: When writing your application, tailor it to reflect your experience in trade sales or retail environments. We’re looking for candidates who understand the ins and outs of a trade counter or showroom, so don’t be shy about sharing relevant experiences!
Be Organised and Proactive: We love candidates who are organised and take initiative. In your application, mention any experiences where you’ve had to manage stock, prepare orders, or keep things running smoothly. This will show us you’re ready for the hands-on nature of the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at McMonagle Stone
✨Know Your Products
Familiarise yourself with the products and services offered by the company. Be ready to discuss how you would advise customers on suitable options, especially in a trade context. This shows your commitment to providing knowledgeable service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled customer inquiries or resolved issues in previous roles. Highlight your ability to build relationships with both trade and retail customers, as this is crucial for the Sales Advisor position.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to solve practical problems, whether in sales or operations. Be ready to share these experiences during the interview to illustrate your proactive approach and ability to think on your feet.
✨Be Organised and Proactive
Discuss how you manage your time and tasks effectively, especially in a busy environment. Mention any experience with stock management or order processing systems, as this will show you're prepared for the varied responsibilities of the role.