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For Companies At a Glance
- Tasks: Support trade sales, assist customers, and manage stock in a hands-on role.
- Company: Join a dedicated team in a dynamic trade environment.
- Benefits: Competitive pay, friendly team atmosphere, and opportunities for growth.
- Other info: Enjoy a supportive team culture with room for personal development.
- Why this job: Engage with people, solve problems, and make a real difference every day.
- Qualifications: Strong communication skills and experience in retail or trade environments.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking a confident, customer-focused Trade Counter & Showroom Sales Advisor to join our dedicated team. This is a varied and hands-on role combining trade sales support, customer service, and yard operations. You’ll be equally comfortable advising a builder at the trade counter, helping a homeowner in the showroom, and assisting with stock and dispatch in the yard. If you enjoy working with people, solving practical problems, and being part of a close-knit team, this could be the right role for you.
Key Responsibilities
- Trade Sales & Counter Support
- Build strong, lasting relationships with tradespeople, installers, and developers.
- Handle trade enquiries in person, by phone, and via email.
- Provide product advice, pricing, availability, and delivery coordination.
- Identify and develop new trade accounts in the local area.
- Load and unload vehicles safely (forklift operation where certified).
- Prepare orders occasionally for dispatch and coordinate collections.
- Carry out weekly stocktakes and maintain accurate stock levels.
- Greet customers and provide knowledgeable, friendly service.
- Understand project requirements and recommend suitable products.
- Prepare accurate quotations and process sales.
- Calculate quantities and area measurements for customer projects.
- Maintain attractive and well-presented showroom displays.
- Use internal systems for quotes, orders, and stock management.
- Stay up to date with product ranges and technical information.
What We’re Looking For
- Strong communication skills and a genuine focus on customer service.
- Experience in trade counter, retail sales, builders’ merchants, or similar environments.
- Confident dealing with both trade and retail customers.
- Organised, proactive, and comfortable working independently.
- Good numerical skills — able to calculate measurements and quantities accurately.
- Physically capable of handling heavy materials as part of daily duties.
- Forklift experience (preferred but not essential).
- Comfortable using computers and learning new systems.
- Positive attitude and willingness to take initiative.
Holiday Advisor (Sales Advisor) (Permanent) in Lisburn employer: McMonagle Stone
Contact Detail:
McMonagle Stone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Advisor (Sales Advisor) (Permanent) in Lisburn
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you've successfully helped customers or solved problems. We want to see that you can connect with both trade and retail customers.
✨Tip Number 3
Be ready to demonstrate your organisational skills. You might be asked how you manage stock levels or handle multiple tasks at once. Share specific strategies you use to stay on top of things, especially in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and keen to join our close-knit team.
We think you need these skills to ace Holiday Advisor (Sales Advisor) (Permanent) in Lisburn
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve built relationships and solved problems for customers in the past. Share specific examples that showcase your ability to connect with both trade and retail clients.
Tailor Your Experience: When writing your application, tailor it to reflect your experience in trade sales or retail environments. We’re looking for candidates who understand the ins and outs of trade counter operations, so don’t be shy about mentioning relevant roles you've had.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Holiday Advisor role. Use bullet points if it helps to make your skills stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at McMonagle Stone
✨Know Your Products
Familiarise yourself with the products and services offered by the company. Be ready to discuss how you would recommend suitable products to customers based on their project requirements. This shows your genuine interest and helps build rapport during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you solved problems for customers or built strong relationships, as this role heavily relies on effective communication and a customer-focused approach.
✨Demonstrate Your Team Spirit
Since this role involves being part of a close-knit team, be ready to share instances where you collaborated successfully with colleagues. Emphasise your ability to work independently while also contributing positively to team dynamics.
✨Be Ready for Practical Questions
Expect questions that assess your numerical skills and ability to handle practical tasks, like calculating measurements or managing stock levels. Brush up on basic maths and think through how you would approach these tasks in real-life scenarios.