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For Companies At a Glance
- Tasks: Support trade sales, assist customers, and manage stock in a hands-on role.
- Company: Join a dedicated team in a dynamic trade environment.
- Benefits: Competitive pay, friendly team atmosphere, and opportunities for growth.
- Other info: Enjoy a supportive team culture with room for personal development.
- Why this job: Engage with people, solve problems, and make a difference in the community.
- Qualifications: Strong communication skills and experience in retail or trade environments.
The predicted salary is between 22000 - 28000 £ per year.
We are seeking a confident, customer-focused Trade Counter & Showroom Sales Advisor to join our dedicated team. This is a varied and hands-on role combining trade sales support, customer service, and yard operations. You’ll be equally comfortable advising a builder at the trade counter, helping a homeowner in the showroom, and assisting with stock and dispatch in the yard. If you enjoy working with people, solving practical problems, and being part of a close-knit team, this could be the right role for you.
Key Responsibilities
- Trade Sales & Counter Support
- Build strong, lasting relationships with tradespeople, installers, and developers.
- Handle trade enquiries in person, by phone, and via email.
- Provide product advice, pricing, availability, and delivery coordination.
- Identify and develop new trade accounts in the local area.
- Load and unload vehicles safely (forklift operation where certified).
- Prepare orders occasionally for dispatch and coordinate collections.
- Carry out weekly stocktakes and maintain accurate stock levels.
- Greet customers and provide knowledgeable, friendly service.
- Understand project requirements and recommend suitable products.
- Prepare accurate quotations and process sales.
- Calculate quantities and area measurements for customer projects.
- Maintain attractive and well-presented showroom displays.
- Use internal systems for quotes, orders, and stock management.
- Stay up to date with product ranges and technical information.
What We’re Looking For
- Strong communication skills and a genuine focus on customer service.
- Experience in trade counter, retail sales, builders’ merchants, or similar environments.
- Confident dealing with both trade and retail customers.
- Organised, proactive, and comfortable working independently.
- Good numerical skills — able to calculate measurements and quantities accurately.
- Physically capable of handling heavy materials as part of daily duties.
- Forklift experience (preferred but not essential).
- Comfortable using computers and learning new systems.
- Positive attitude and willingness to take initiative.
Holiday Advisor (Sales Advisor) in Lisburn employer: McMonagle Stone
Contact Detail:
McMonagle Stone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Advisor (Sales Advisor) in Lisburn
✨Tip Number 1
Get to know the company before your interview! Research their products and services, and think about how you can contribute to their team. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships with customers and tradespeople, being able to articulate your thoughts clearly will set you apart. Try role-playing with a friend or family member.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've successfully tackled challenges. This will demonstrate your ability to handle practical issues that may arise in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for joining our close-knit team.
We think you need these skills to ace Holiday Advisor (Sales Advisor) in Lisburn
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for customers in the past, whether it’s in a trade counter or retail setting.
Tailor Your Experience: When writing your application, tailor it to reflect your experience in trade sales or similar environments. We love seeing how your background aligns with the role, so don’t hold back on those relevant details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at McMonagle Stone
✨Know Your Products
Familiarise yourself with the products and services offered by the company. Be ready to discuss how you would recommend suitable products to customers based on their project requirements. This shows your commitment to providing knowledgeable service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled customer enquiries in the past. Whether it’s resolving a complaint or providing product advice, demonstrating your strong communication skills and customer focus will set you apart.
✨Demonstrate Team Spirit
Since this role involves being part of a close-knit team, think of instances where you’ve collaborated effectively with others. Share how you’ve built relationships with colleagues or customers, as this will highlight your ability to work well in a team environment.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving abilities and numerical skills. Brush up on basic calculations and be prepared to discuss how you would handle stock management or order preparation. Showing confidence in these areas will reassure them of your capability.