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For Companies At a Glance
- Tasks: Support trade sales, assist customers, and manage stock in a dynamic environment.
- Company: Join a dedicated team in a thriving trade and retail setting.
- Benefits: Competitive pay, hands-on experience, and opportunities for growth.
- Why this job: Engage with people, solve problems, and make a difference every day.
- Qualifications: Strong communication skills and customer service focus required.
- Other info: Enjoy a supportive team atmosphere with varied responsibilities.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a confident, customer-focused Trade Counter & Showroom Sales Advisor to join our dedicated team. This is a varied and hands-on role combining trade sales support, customer service, and yard operations. You’ll be equally comfortable advising a builder at the trade counter, helping a homeowner in the showroom, and assisting with stock and dispatch in the yard. If you enjoy working with people, solving practical problems, and being part of a close-knit team, this could be the right role for you.
Key Responsibilities
- Trade Sales & Counter Support
- Build strong, lasting relationships with tradespeople, installers, and developers.
- Handle trade enquiries in person, by phone, and via email.
- Provide product advice, pricing, availability, and delivery coordination.
- Identify and develop new trade accounts in the local area.
- Prepare orders for dispatch and coordinate collections.
- Load and unload vehicles safely (forklift operation where certified).
- Carry out weekly stocktakes and maintain accurate stock levels.
- Keep the yard organised, clean, and operating efficiently.
- Greet customers and provide knowledgeable, friendly service.
- Understand project requirements and recommend suitable products.
- Prepare accurate quotations and process sales.
- Calculate quantities and area measurements for customer projects.
- Maintain attractive and well-presented showroom displays.
- Use internal systems for quotes, orders, and stock management.
- Stay up to date with product ranges and technical information.
What We’re Looking For
- Strong communication skills and a genuine focus on customer service.
- Experience in trade counter, retail sales, builders’ merchants, or similar environments.
- Confident dealing with both trade and retail customers.
- Organised, proactive, and comfortable working independently.
- Good numerical skills — able to calculate measurements and quantities accurately.
- Physically capable of handling heavy materials as part of daily duties.
- Forklift experience (preferred but not essential).
- Comfortable using computers and learning new systems.
- Positive attitude and willingness to take initiative.
Sales Advisor in Belfast employer: McMonagle Stone
Contact Detail:
McMonagle Stone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Belfast
✨Tip Number 1
Get to know the company before your interview! Research their products, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing with a friend or family member. This will help you feel more confident when interacting with potential customers during the interview.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you successfully handled a tricky situation. This will demonstrate your ability to think on your feet, which is crucial for a Sales Advisor.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in making a positive impression. Plus, it shows that you’re proactive and really want the job. And remember, check out our website for more opportunities!
We think you need these skills to ace Sales Advisor in Belfast
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for customers in the past, whether it’s in trade sales or retail.
Tailor Your Experience: When writing your application, connect your previous experience to the role. If you've worked in a similar environment, let us know how that makes you a great fit for our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at McMonagle Stone
✨Know Your Products
Familiarise yourself with the products and services offered by the company. Be ready to discuss how you would advise customers on suitable options, especially in a trade context. This shows your commitment and helps build trust with potential employers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to build relationships with both trade and retail customers, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to solve practical problems, whether in sales or operations. Be ready to share these experiences during the interview to illustrate your proactive approach and ability to think on your feet.
✨Be Ready for Practical Questions
Expect questions that assess your numerical skills and ability to calculate measurements or quantities. Brush up on basic maths and be prepared to demonstrate your competence in this area, as it’s essential for providing accurate quotations.