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- Tasks: Sell luxury MCM products and provide top-notch customer service.
- Company: Join a dynamic, multicultural team at MCM, a leader in luxury accessories.
- Benefits: Competitive pay, inclusive culture, and opportunities for personal growth.
- Other info: Collaborative environment with a focus on diversity and inclusion.
- Why this job: Be part of a brand that celebrates innovation and luxury for a new generation.
- Qualifications: Experience in luxury retail and a passion for fashion are essential.
The predicted salary is between 25000 - 32000 ÂŁ per year.
ABOUT MCM (MODERN CREATION MÜNCHEN): Founded in Germany in 1976 as an alternative to traditional luxury, MCM was the “enfant terrible” that created the ultimate accessories and lifestyle goods for the innovative and unapologetically luxurious lifestyle of the 1970s Munich scene. Today MCM continues to harness its heritage of sophisticated rebellion to pioneer new expressions of luxury for a new generation of independently minded consumers. Under the visionary leadership of Sung-joo Kim, who acquired the brand in 2005, MCM is surging forward with unique vision, new iconic designs and ideas.
MCM is currently distributed in 650 stores in 43 countries including Munich, Berlin, Zurich, London, Paris, New York, LA, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, Middle East, and other major luxury destination cities around the world.
Working with us: With a highly collaborative workforce working from offices and stores around the world, MCM established a multinational/multicultural organization. To uphold the culture & value of MCM, we intend to fulfil our corporate social responsibility by implementing the following values and to comply with high degree of legitimacy and ethical standards. Our employees make the best efforts to become high-performing individuals who reflect the diversity of the communities in which we work and live. MCM’s commitment to diversity and inclusion includes recruiting and retaining employees from diverse backgrounds and experiences, creating awareness of diversity issues and benefits, and fostering a supportive environment where inclusivity is expected and prioritized. We have zero tolerance in any form of harassment, insultation, ostracization or groundless defamation of any other person.
Position Overview: In this position you are part of a well-rehearsed and motivated team that is ready to go the extra miles with you!
Key Responsibilities:
- Sale of MCM products;
- Ensure compliance with the specified sales targets;
- Support and advise customers and build up the customer file;
- Acquire new customers and regular support of regular customers;
- Assist with commercial and organizational tasks, e.g. merchandise management, repairs, stocktaking and stock maintenance;
- Receive and labelling goods;
- Assist with visual merchandising (presentation and maintenance of goods).
Experience & Key Competences:
- Ideally at least 2 years experiences within the luxury sector;
- Flair and strong interest for fashionable and quality leather products;
- Strong customer service skills;
- Organized, flexible, supportive and reliable;
- Excellent communication and selling skills;
- Strong team player with capacity to work autonomously;
- Positive attitude, hands-on mentality and self-motivated;
- Fluent in English is a must, every other language is an asset.
We look forward to receiving your application.
Sales Associate 100% - London employer: MCM WORLDWIDE
Contact Detail:
MCM WORLDWIDE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate 100% - London
✨Tip Number 1
Get to know MCM and its products inside out! When you walk into that interview, show us your passion for luxury fashion and how you can connect with our customers. A genuine interest in what we do will set you apart from the crowd.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell an MCM product to a customer. Highlight your strong communication skills and ability to build relationships. We want to see how you can engage with our clientele and make them feel valued.
✨Tip Number 3
Show us your team spirit! MCM thrives on collaboration, so be ready to share examples of how you've worked well in a team before. Whether it’s achieving sales targets or supporting your colleagues, we love to see a positive attitude and hands-on mentality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the MCM family. Let’s make this happen together!
We think you need these skills to ace Sales Associate 100% - London
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury products shine through! Share why you’re excited about MCM and how your experience aligns with our brand's innovative spirit.
Highlight Your Customer Service Skills: We want to know how you’ve gone the extra mile for customers in the past. Use specific examples to showcase your strong customer service skills and how you can build lasting relationships with our clientele.
Be Organised and Clear: Make sure your application is well-structured and easy to read. A clear layout and concise language will help us see your organisational skills right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at MCM.
How to prepare for a job interview at MCM WORLDWIDE
✨Know Your MCM
Before the interview, dive deep into MCM's history and values. Understand their unique approach to luxury and how they position themselves in the market. This knowledge will not only impress your interviewers but also help you align your answers with the brand's ethos.
✨Showcase Your Customer Service Skills
As a Sales Associate, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to build relationships and create memorable shopping experiences, as this aligns perfectly with MCM's commitment to customer satisfaction.
✨Dress the Part
Given that MCM is a luxury brand, your appearance matters. Dress smartly and stylishly for the interview to reflect the brand's aesthetic. This shows that you understand the importance of presentation and are ready to represent MCM's image.
✨Be Ready to Discuss Teamwork
MCM values collaboration, so be prepared to discuss your experiences working in teams. Share specific instances where you contributed to a team's success or helped resolve conflicts. This will demonstrate your ability to fit into their well-rehearsed and motivated team environment.