At a Glance
- Tasks: Support claims handling and assist Adjusters in managing commercial claims efficiently.
- Company: Join McLarens, a leading global insurance services provider with a rich history.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with opportunities for career advancement.
- Why this job: Make a real impact in the insurance industry while developing valuable skills.
- Qualifications: Experience in claims handling and strong communication skills are essential.
The predicted salary is between 28800 - 43200 € per year.
Overview
Claims Technician - Hybrid Role
Location: London, LND, GB
Company: McLarens
Established in 1932, McLarens is a premier independent global insurance services provider with a widespread global presence, specialising in complex, commercial, and niche markets. The company offers loss adjusting, claims, risk management services, forensic technical services, auditing, and pre-risk surveying. Our global network provides consistent service delivery with localized expertise. Our adjusters have extensive experience across Property, Casualty, Crisis Management, Natural Resources, Construction & Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ & Specie, Global TPA Services, and Environmental consulting services.
Reporting to the Senior Claims Technician, you will be an active member of the Support function within the region with the objective of providing effective support to Adjusters and improving efficiency in handling commercial claims.
The Role
- Administration of new claims including receiving instruction, issuing acknowledgments, setting up files and risk screening/triaging.
- Working closely with Adjusters to assist with investigation and validation enquiries.
- Managing the lifecycle of the files to drive diary management and support proactive claim handling from setup to conclusion.
- Overseeing Adjuster caseloads during periods of leave when necessary.
- Liaising with insured, insurers, brokers and other stakeholders to ensure optimal customer service and act as a point of contact where needed.
- Aiding the production of technical reports for Adjusters in line with professional standards and internal guidelines within agreed timescales.
- Ensuring time reporting and billing complies with internal standards, processing and systems.
- Developing and running management information for clients and internal use, including performance measurement and data integrity reports.
- Ensuring company standards are met for technical and operational policies, including data protection and information security.
- Account management support where required.
- Handling incoming telephone calls and resolving queries.
- Invoicing.
- Other ad hoc work as required.
About You – Knowledge And Experience
- Experience in claims handling including caseload management.
- Current or near-term CILA/CII qualification progress.
- Organised with the ability to self-manage workload, methodical, accurate and analytical with high regard for output quality.
- Good working knowledge of Word and Excel.
- Excellent interpersonal and communication skills, clear, concise and structured.
- Strong relationship management skills and ability to work with team, colleagues and third parties.
- Excellent stakeholder management with the ability to manage multiple priorities.
- Ability to thrive under pressure and meet/exceed targets.
- Flexibility with travel as needed.
How to apply: forward your CV and supporting cover letter to hr.uk@mclarens.com.
We look forward to hearing from you.
HR Team | McLarens
EEO Statement
Our Company is an equal employment opportunity employer. The policy is not to discriminate based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable laws. The Company also prohibits harassment of applicants or employees based on these categories.
Claims Technician - Hybrid Role in City of London employer: McLarens
McLarens is an exceptional employer that fosters a collaborative and inclusive work culture, offering employees the chance to thrive in a dynamic hybrid role based in London. With a strong emphasis on professional development, employees benefit from ongoing training and support, ensuring they are well-equipped to handle complex claims while enjoying a balanced work-life environment. The company's commitment to excellence and innovation in the insurance sector, combined with its global presence, provides unique opportunities for career growth and meaningful contributions to the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Technician - Hybrid Role in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at McLarens. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to claims handling. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed caseloads or improved efficiency in previous roles. This will highlight your fit for the Claims Technician position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at McLarens.
We think you need these skills to ace Claims Technician - Hybrid Role in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Technician role. Highlight relevant experience in claims handling and any qualifications like CILA/CII that you’re working towards. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit. Keep it clear, concise, and structured – just like we like our reports!
Showcase Your Skills:Don’t forget to showcase your organisational and analytical skills in your application. Mention specific examples of how you’ve managed caseloads or improved efficiency in previous roles. We love seeing those strong relationship management skills too!
Apply Through Our Website:While you can send your CV and cover letter to hr.uk@mclarens.com, we encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any updates!
How to prepare for a job interview at McLarens
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of claims handling and the specific processes involved. Familiarise yourself with the types of claims McLarens deals with, especially in commercial and niche markets. This will show that you’re not just interested in the role but also understand the industry.
✨Showcase Your Organisational Skills
As a Claims Technician, being organised is key. Prepare examples from your past experiences where you successfully managed caseloads or improved efficiency. Highlight how you prioritised tasks and maintained accuracy under pressure, as this will resonate well with the interviewers.
✨Communicate Clearly and Confidently
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen actively and respond thoughtfully to questions, demonstrating your interpersonal skills and ability to manage relationships effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the team dynamics, company culture, and expectations for the role. This not only shows your interest but also helps you gauge if McLarens is the right fit for you.
