Account Handler
Date: Jun 12, 2026
Location: Glasgow/Chelmsford - Hybrid, GLG, GB
Purpose
We currently have an exciting opportunity for an Account Handler within our Real Estate team to join our Chelmsford or Glasgow office.
Opportunity
Reporting to the Real Estate Team Leader, you will be responsible for handling a portfolio of property claims for both the UK and Europe, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.
Key Accountabilities
- Investigating, negotiating and agreeing settlement of claims in a professional manner
- Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims
- Liaising with stakeholders overseas
- Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales
- Ensuring time reporting and billing is compliant with internal standards, processing and systems
- Ensuring invoices raised are accurate and timely
- Liaising closely with McLarens Adjusters where appropriate to attend client review meetings
Experience and Qualifications
Ideally, successful candidates will have gained experience in the real estate/commercial property loss adjusting sectors, demonstrating a focus on quality, communication and organisational skills. They will have proven capability in negotiation, decision making, and problem‑solving skills, coupled with strong stakeholder management. An ability to develop strong relationships both internally and externally is imperative.
It would be desirable for candidates to be professionally qualified or working towards a professional qualification.
Benefits
- Compensation: Competitive salary and performance‑related incentives.
- Development: Access to technical training, global knowledge‑sharing, and career growth opportunities.
- Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable).
- Global Exposure: Opportunity to work with colleagues and clients across different countries.
- Inclusive Culture: A collaborative environment where your voice and contribution are valued.
Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.
Account Handler in Glasgow employer: McLarens
McLarens is an exceptional employer, offering a dynamic work culture that values collaboration and innovation within the Lloyd's and London Market. Employees benefit from competitive salaries, performance-related incentives, and access to global training and career growth opportunities, all while enjoying a flexible work environment that supports a healthy work-life balance. With a strong emphasis on personal development and a commitment to diversity and inclusion, McLarens fosters an atmosphere where every team member's voice is heard and valued.
