At a Glance
- Tasks: Lead investigations and settle latent defect insurance claims across the South of the UK.
- Company: Join a dynamic team at a leading property loss adjusting firm.
- Benefits: Flexible home-based work, competitive salary, and opportunities for professional growth.
- Other info: Travel required; strong focus on teamwork and client relationships.
- Why this job: Make a real difference by helping clients navigate complex property claims.
- Qualifications: CILA qualification preferred; experience in surveying or loss adjusting is a plus.
The predicted salary is between 50000 - 65000 £ per year.
We currently have an exciting opportunity for a talented and proven Executive Adjuster / Surveyor to join our Latent Defects team covering the South of the UK. Reporting to our Latent Defects Lead you will be responsible for handling your own broad portfolio of latent defect property claims, from investigation, policy interpretation and developing settlement strategies, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.
Key Accountabilities
- Leading the investigations and settlement of latent defect insurance structural warranty claims, working closely with our clients' claims handling teams.
- Co-ordinating the reporting and loss in accordance with protocol guidelines.
- Attending sites mostly across the South of the UK to meet Policyholders and enhance their customer journey by investigating building defects, identifying causation, negotiating and agreeing settlement of claims in a professional manner.
- Providing desktop services to provide advice on coverage and causation issues to clients.
- Ability to understand complex reports from other building professionals, and an ability to translate into an understandable format for clients to aid indemnity decisions.
- Liaising with Policyholders and Insurers to achieve professional and timely conclusion of claims.
- Completing on-site investigations with knowledge of new homes construction and preferable experience in new homes defect pathology and diagnosis a distinct advantage.
- Produce exceptional quality reports in compliance with professional standards and internal guidelines in accordance with agreed timescales.
- Actively contribute towards McLarens’ business development programme by providing a first-class service.
- Undertaking projects and other ad hoc work as required across the UK.
Experience and Qualifications
- Successful candidates would be ideally CILA qualified with other industry qualifications being a distinct advantage, although we will consider those with a desire to advance to CILA in the future, with the right level of surveying /latent defect / loss adjusting experience.
- You will have proven experience in the property loss adjusting sector /surveying and demonstrable focus on quality, excellent verbal communication, technical and organisational skills.
- Capability in negotiation, decision making and problem-solving, coupled with strong stakeholder management.
- An ability to develop strong relationships both internally and externally is imperative.
Additional Information
Due to the geographic coverage of the role, travel will be required. The role is home based but linked to the London office.
Executive Adjuster - Latent Defects employer: MCLARENS LLC
Join a dynamic and inclusive team at McLarens, where we prioritise employee growth and development in the field of latent defect insurance. With a strong focus on quality service and professional standards, our home-based role linked to the London office offers flexibility and the opportunity to work across the South of the UK, enhancing your career while making a meaningful impact in the industry. We foster a collaborative work culture that values diversity and encourages innovation, making us an excellent employer for those seeking rewarding and fulfilling careers.
StudySmarter Expert Advice🤫
We think this is how you could land Executive Adjuster - Latent Defects
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and insurance sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching common questions for Executive Adjusters. Think about your past experiences and how they relate to the role. Practise articulating your thoughts clearly and confidently – we want to see that passion shine through!
✨Tip Number 3
Showcase your expertise! Bring along examples of your previous work, especially reports or case studies that highlight your skills in handling latent defect claims. This will help you stand out and demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make it happen together!
We think you need these skills to ace Executive Adjuster - Latent Defects
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Executive Adjuster role. Highlight your experience in handling property claims and any relevant qualifications, like CILA. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about latent defects and how your background makes you a great fit for our team. Keep it professional but let your personality show through.
Showcase Your Communication Skills:Since this role involves liaising with clients and insurers, make sure to demonstrate your excellent verbal and written communication skills in your application. We love candidates who can convey complex information clearly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at MCLARENS LLC
✨Know Your Stuff
Make sure you brush up on your knowledge of latent defects and property claims. Understand the key accountabilities mentioned in the job description, like investigation techniques and settlement strategies. This will help you speak confidently about how your experience aligns with what they’re looking for.
✨Showcase Your Communication Skills
Since this role involves liaising with policyholders and insurers, practice articulating complex information clearly. Prepare examples of how you've successfully communicated technical details to clients in the past. This will demonstrate your ability to enhance the customer journey.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving and negotiation skills. Think of specific situations where you had to make tough decisions or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Team Spirit
This role requires collaboration with various teams, so be ready to discuss how you’ve worked well with others in previous positions. Highlight any experiences where you contributed to business development or improved team performance, as this shows you’re a team player who can add value.
