Lead, Operational Excellence & Transformation (12 Month FTC) in Woking

At Mc Laren Racing, we believe only by chasing performance in everything we do can we give ourselves the best chance of success.

Performance on track and in the factory.

Performance for our people, our business and our partners.

It’s about more than winning.

It’s about hitting the highest standards, and then raising the bar again.

• Purpose of the role
• At Mc Laren Racing, performance is everything. As our

Lead, Operational Excellence & Transformation (12 Month FTC) , you’ll help shape how our Marketing & Commercial function operates at its best.

• What You’ll Do
• Lead process engineering across the Marketing & Commercial function, defining the standards, methodologies and governance that drive consistency and continuous improvement.
• Diagnose end-to-end workflows, identifying friction points, inefficiencies and opportunities to simplify how work gets done.
• Design and implement future‑state processes that support a high‑performance operating model and enable teams to move faster with greater clarity and accountability.
• Establish performance baselines, define KPIs, and measure the impact of process improvements across productivity, capacity, efficiency and delivery outcomes.
• Partner closely with Marketing & Commercial leaders, Technology teams and wider transformation programmes to ensure process, systems and data evolve together.
• Design processes with automation, AI and data‑driven decision‑making embedded from the outset.
• Define governance models, ownership structures and decision‑making frameworks that support effective cross‑functional collaboration.
• Influence and challenge senior stakeholders to drive adoption of new ways of working and raise organisational performance.
• Contribute to broader transformation initiatives across Mc Laren Racing, ensuring alignment and consistency where appropriate.

Essential Qualifications

• Proven experience leading process design, optimisation and continuous improvement in complex, fast‑paced environments.
• Experience operating within large‑scale transformation, organisational change or operating model programmes.
• Strong capability in end‑to‑end process mapping, redesign and implementation.
• The ability to establish frameworks, standards and methodologies rather than simply applying existing ones.
• Strong stakeholder management skills, with the credibility to influence senior leaders and drive alignment across diverse teams.
• Experience integrating process design with technology, automation and/or data‑led initiatives.
• The ability to demonstrate measurable business impact from process improvements.

Desirable Qualifications

• Experience within marketing, media, sport, consumer brands or similarly fast‑moving commercial environments.
• Experience partnering with technology teams to translate business processes into system‑enabled solutions.
• Exposure to AI, automation and data‑driven process optimisation.
• Personal Attributes
• Structured and analytical, but always pragmatic and focused on outcomes.
• Comfortable operating in ambiguity and able to bring clarity to complex challenges.
• Naturally collaborative, working across teams to achieve collective success.
• Confident challenging the status quo and influencing through expertise and credibility.
• High‑energy, resilient and relentlessly delivery‑focused.
• Driven by continuous improvement and motivated by raising the standard every day.
• Thrives in a high‑performance environment where pace, accountability and ownership matter.
• Embraces challenge, pushes boundaries and never stands still.
• What Mc Laren offers

We constantly strive to be better tomorrow than we are today.

Our ambition is to be the most pioneering and exhilarating racing team in the world, and our collective task is to set the standards for high performance in sport.

We show up every day with energy and enthusiasm, ready to play our part.

We encourage and support diversity, equity and inclusion. We will actively promote a culture that values difference and eliminates discrimination in our workplace.

Mc Laren Racing is based at the iconic Mc Laren Technology Centre (MTC) near Woking.

Our state‑of‑the‑art, sustainable campus offers many facilities including a gym, restaurant and indoor and outdoor break‑out areas, as well as direct access to park and common land.

The MTC is connected to Woking mainline station via regular shuttle buses, from which London Waterloo is a 30‑minute train ride.

We offer a comprehensive package of benefits including private healthcare, car schemes, life insurance and generous pension contributions.

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