IT Support - Senior Associate
IT Support - Senior Associate

IT Support - Senior Associate

Woking Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide efficient IT support and resolve technical issues for end users.
  • Company: Join McLaren Racing, a pioneering team in the motorsport industry.
  • Benefits: Enjoy hybrid working, private healthcare, and a vibrant campus with great facilities.
  • Why this job: Be part of an innovative team that values diversity and pushes technological boundaries.
  • Qualifications: Experience in IT support, strong technical skills, and knowledge of Microsoft Office 365.
  • Other info: Work in a dynamic environment with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

Overview

At McLaren Racing, we’re not just here to try to take the chequered flag. We’re here to excite our fans, inspire our people and deliver for our partners. And we’re also committed to evolving our sport, our industry, and our technology, too.

Purpose of the Role: The role will ensure that end user support is both efficient and reliable. Our team are responsible for supporting the IT environment, resolution of technical issues and fulfilling user requests.

We operate in a fast-paced environment that’s not your standard 9-5, so flexibility in working hours will be required. Culturally it’s a fun, supportive, ambitious and delivery focused team that provides members with flexibility, autonomy and exciting opportunity throughout the multiple racing series we support.

Role Dimensions: The role will own the successful implementation of key technical enhancements to continually improve responsiveness and consistency of resolution to IT support requests and the IT service received by the end user community. This is an varied role that covers the complete end user systems estate, inclusive of the device and platform they operate on. Ensuring new and updated business solutions meet business requirements, delivering demonstrable business value, aligned to best practice deployment of technology stacks and industry best and/or standard processes. You’ll act as an IT Representative to the key business stakeholders to help deliver the Business Technology Roadmap.

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IT Support - Senior Associate employer: McLaren Racing

At McLaren Racing, we pride ourselves on being an exceptional employer, fostering a culture of innovation and collaboration within our state-of-the-art McLaren Technology Centre. Our commitment to employee growth is evident through our support for diversity, equity, and inclusion, alongside a comprehensive benefits package that includes private healthcare and generous pension contributions. With hybrid working options and access to top-notch facilities, we empower our team to excel in a dynamic environment while contributing to the thrilling world of motorsport.
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Contact Detail:

McLaren Racing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support - Senior Associate

✨Tip Number 1

Network like a pro! Reach out to your connections in the IT world, especially those who might have ties to McLaren Racing. A friendly chat can sometimes lead to insider info or even a referral that could give you the edge.

✨Tip Number 2

Prepare for the interview by diving deep into McLaren's tech landscape. Familiarise yourself with their use of Microsoft Office 365 and other platforms mentioned in the job description. Show them you’re not just a fit, but the perfect fit!

✨Tip Number 3

Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you note to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the McLaren team and ready to contribute to their exciting journey.

We think you need these skills to ace IT Support - Senior Associate

Technical Support
Microsoft Office 365
Mac OS
Windows 10
Azure AD
Windows Server
Hyper-V
SSO
SCCM
Group Policy
Networking
VLANs
VPN
DHCP
DNS
LAN
WAN
Cisco Meraki
ITIL
Service Management
MCP
MCITP
CCNA
Customer Service
Problem Solving
Communication Skills
Relationship Building
Prioritisation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior Associate, IT Support role. Highlight your experience with Microsoft Office 365, various OS platforms, and any relevant certifications. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team at McLaren Racing. Be sure to mention any innovative solutions you've implemented in the past.

Showcase Problem-Solving Skills: In your application, give examples of how you've tackled complex technical issues. We love candidates who can think outside the box and bring fresh ideas to the table, so don't hold back on sharing your success stories!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join our team at McLaren Racing!

How to prepare for a job interview at McLaren Racing

✨Know Your Tech Inside Out

Make sure you brush up on your technical skills, especially around Microsoft Office 365 and the various OS platforms like Mac OS and Windows 10. Be ready to discuss specific examples of how you've tackled complex technical issues in the past.

✨Show Off Your Problem-Solving Skills

Prepare to share instances where you've resolved tricky IT problems. Highlight your analytical skills and how you approach root cause analysis to ensure permanent solutions. This will demonstrate your ability to think critically under pressure.

✨Build Relationships, Even Virtually

Since you'll be working with key business stakeholders, think about how you can showcase your relationship-building skills. Share examples of how you've successfully collaborated with cross-functional teams or managed customer expectations in high-pressure situations.

✨Stay Calm and Collected

Interviews can be nerve-wracking, but it's important to remain calm and efficient. Practice answering questions in a clear and concise manner, and don't hesitate to ask for clarification if you need it. This shows that you're composed and capable of handling pressure.

IT Support - Senior Associate
McLaren Racing
Location: Woking
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  • IT Support - Senior Associate

    Woking
    Full-Time
    36000 - 60000 £ / year (est.)
  • M

    McLaren Racing

    500-1000
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