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- Tasks: Support and enhance commercial IT systems to boost business performance.
- Company: Join McLaren Automotive, a leader in performance road cars.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a structured career development framework.
- Why this job: Gain hands-on experience while contributing to innovative projects in a dynamic environment.
- Qualifications: Basic commercial awareness and data analysis skills are essential.
- Other info: Diversity and inclusion are at the heart of our mission.
The predicted salary is between 36000 - 60000 £ per year.
The Business Support Analyst will work alongside Solution Analysts and the Commercial teams by assisting with the maintenance, analysis, and improvement of Commercial IT solutions that help drive business performance across Sales, After sales & Marketing. This includes gathering and interpreting user requirements, supporting testing and deployment activities, and contributing to the delivery of high-quality, user-focused IT services.
What You’ll Do
- Support and maintain commercial IT systems
- Respond to user queries or issues, escalating more complex problems when needed
- Support the accuracy of commercial data (e.g., sales figures, customer records, pricing).
- Assist in creating or updating reports and dashboards for commercial performance.
- Run routine reports and ensure data is correctly pulled from systems.
- Document workflows, user guides, and system procedures.
- Participate in small system enhancements or digital projects.
- Help gather user requirements or perform basic system testing.
- Gain hands‑on experience with Commercial business systems
- Learn how IT and commercial teams collaborate to achieve business goals.
What You’ll Bring
- Basic Commercial Awareness; understanding of how businesses generate revenue and manage costs
- Awareness of common commercial functions: sales, marketing, After Sales and customer service.
- Familiarity with terms like profit margin, KPIs, pipeline, and customer lifecycle.
- General knowledge of how sales, pricing, order management, and customer support processes work.
- Understanding of business systems and how they support commercial functions.
- Commercial awareness and process thinking
- Basic data analysis and reporting skills
- Basic experience or exposure to Commercial systems
- Creating or updating user guides, support docs, or process documentation
- Familiarity with tools like JIRA, Confluence, ServiceNow
- Basic understanding of how to identify process gaps or inefficiencies.
- Ability to support dashboard creation or build simple reports
No restraints. No limitations. We don’t simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath‑taking performance road cars.
It takes a community to do what we do. A diverse group of people with many areas of expertise, united by their passion to deliver visionary products and set new benchmarks. McLaren Automotive commits to equal opportunity for all. Diversity, Equality and Inclusion is at the heart of our impact, it drives our innovation and enables us to truly create something special. Join us on our journey.
Benefits
- Structured career development framework
- 25 days\’ holiday, plus bank holiday. Annual buy & sell up to five days
- Enhanced company pension scheme
- Discretionary annual bonus award
- Private medical insurance and health cash plan
- Life assurance benefit
- Ability to apply for a sabbatical of up to one year after only two years\’ service
- Benefits you can adapt to your lifestyle, such as discounted shopping
- Generous parental leave policies
- A range of wellbeing initiatives, such as employee assistance programme and free financial & mortgage advice
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Business Support Analyst employer: McLaren Racing
Contact Detail:
McLaren Racing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially how they relate to commercial IT solutions. This will help you stand out as someone who’s genuinely interested.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you've tackled challenges in past roles, especially those related to data analysis or user support. Real-life examples can make a big impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Business Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Support Analyst. Highlight any experience you have with commercial IT systems, data analysis, and user support. We want to see how your skills align with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background fits with our mission at McLaren Automotive. Keep it engaging and personal – we love a good story!
Showcase Your Commercial Awareness: In your application, demonstrate your understanding of commercial functions like sales and marketing. Mention any relevant tools or systems you've used, like JIRA or Confluence, to show us you’re ready to hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at McLaren Racing
✨Know Your Commercial Basics
Brush up on your understanding of commercial functions like sales, marketing, and customer service. Familiarise yourself with terms such as profit margin, KPIs, and customer lifecycle. This knowledge will help you connect with the interviewers and demonstrate your awareness of how businesses operate.
✨Showcase Your Data Skills
Be prepared to discuss your experience with data analysis and reporting. Bring examples of how you've created or updated reports and dashboards in the past. If you have familiarity with tools like JIRA or Confluence, mention that too—it shows you're ready to hit the ground running!
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've identified process gaps or inefficiencies and how you addressed them. During the interview, share these examples to illustrate your analytical thinking and ability to support system enhancements or digital projects.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company’s approach to IT solutions. Inquire about how the Commercial teams collaborate with IT and what challenges they face. This not only shows your interest but also helps you gauge if the company is the right fit for you.
