Executive, VIP Guest Relations – 18 months FTC in Woking
Executive, VIP Guest Relations – 18 months FTC

Executive, VIP Guest Relations – 18 months FTC in Woking

Woking Full-Time 36000 - 60000 £ / year (est.) No home office possible
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McLaren Group

At a Glance

  • Tasks: Support VIP guest experiences at thrilling F1 events and collaborate with dynamic teams.
  • Company: Join McLaren Racing, a leader in motorsport innovation and fan engagement.
  • Benefits: Gain unique insights into the luxury hospitality and motorsport industries.
  • Why this job: Be part of an exciting team that creates unforgettable experiences for VIPs.
  • Qualifications: Strong organisational skills and a passion for delivering exceptional service.
  • Other info: Fast-paced environment with opportunities for growth and networking in the industry.

The predicted salary is between 36000 - 60000 £ per year.

At McLaren Racing, we're not just here to try to take the chequered flag. We're here to excite our fans, inspire our people and deliver for our partners. And we're also committed to evolving our sport, our industry, and our technology, too.

Purpose of the Role: You'll join the Brand Experience team and sit within the VIP Guest Relations department. Your role will support the business in projects primarily related to F1, delivering world class experiences globally for our partners, prospects, shareholders and VIPs.

Role Dimensions:

  • Support the planning and delivery of premium guest experiences at McLaren racing events around the world.
  • Play a key role in helping to create memorable and seamless experiences for VIP guests, working closely with internal teams and external suppliers.
  • Work in a fast paced and determined team who look to push boundaries in everything they do through continuous review and innovation to deliver world class experiences.
  • Work is generally performed within an office environment with standard office equipment.
  • Frequently required to work weekends, occasional travel away from home and unsociable hours.
  • When attending motorsport events, the candidate may be exposed to high levels of noise and some manual handling may be required.
  • On event, the role requires long hours on your feet.

Principal Accountabilities:

  • Assist with the coordination of travel, accommodation and logistics for VIP guests attending race events.
  • Support the team in organising off-track events such as dinners, receptions, and leisure activities.
  • Collaborate with the wider team to prepare guest itineraries and event materials that reflect the McLaren brand.
  • Provide administrative and operational support before, during, and after events, including post-event reporting such as debriefs and guest surveys.
  • Communicate professionally with VIP guests, their representatives, and internal stakeholders to ensure smooth guest journeys.
  • Log all guest information using CRM systems, tracking key details and personal preferences.
  • Manage the departments stock across collateral, team merchandise and ad hoc gifting.
  • Ideate gifts appropriate for each event, source and develop a distribution plan.
  • Raise purchase orders and track with the Finance department and wider team.
  • Process invoices for all suppliers, in conjunction with the Finance department.
  • Assist with project plans and presentation decks to support briefings and keep an event on track.
  • Stay informed on trends in luxury hospitality, motorsport and other key sporting events.
  • Monitor competitors and industry trends and report on potential future growth opportunities to ensure the continuous development of the guest experience at all events.
  • Constant review of processes against sustainable best practice and make recommendations to drive change.
  • Maintain excellent working relationships with colleagues, industry stakeholders and suppliers.
  • Ensure that on-site duties and McLaren standards are maintained at each event, including health and safety.

Executive, VIP Guest Relations – 18 months FTC in Woking employer: McLaren Group

At McLaren Racing, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. Our commitment to delivering world-class experiences for VIP guests not only enhances employee engagement but also offers unique opportunities for professional growth within the thrilling world of motorsport. With a focus on collaboration, creativity, and continuous improvement, our team thrives in a fast-paced environment where every member is encouraged to push boundaries and contribute to our legacy of excellence.
McLaren Group

Contact Detail:

McLaren Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Executive, VIP Guest Relations – 18 months FTC in Woking

Tip Number 1

Network like a pro! Get out there and connect with people in the motorsport and hospitality industries. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks at McLaren or similar companies. You never know who might have the inside scoop on job openings!

Tip Number 2

Show off your passion for F1 and guest relations! When you get the chance to chat with potential employers, share your enthusiasm for creating unforgettable experiences. Let them know how you can contribute to their mission of delivering world-class service.

Tip Number 3

Prepare for interviews by researching McLaren’s recent events and initiatives. Be ready to discuss how you can support their goals and enhance the VIP experience. Tailor your answers to reflect their values and show that you’re a perfect fit for the team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, hit that apply button and let’s get you on board!

We think you need these skills to ace Executive, VIP Guest Relations – 18 months FTC in Woking

Event Coordination
Logistics Management
Guest Relations
Communication Skills
CRM Systems
Administrative Support
Project Management
Attention to Detail
Problem-Solving Skills
Collaboration
Trend Analysis
Relationship Management
Time Management
Creativity in Gifting

Some tips for your application 🫡

Show Your Passion for Motorsport: When you're writing your application, let your love for motorsport shine through! We want to see how excited you are about the industry and how that passion can translate into creating unforgettable experiences for our VIP guests.

Tailor Your Experience: Make sure to highlight any relevant experience you have in guest relations or event management. We’re looking for specific examples that demonstrate your ability to handle high-pressure situations and deliver top-notch service, so don’t hold back!

Be Professional Yet Approachable: While we want you to be yourself, remember that professionalism is key when dealing with VIPs. Use a friendly tone in your application but keep it polished. Show us you can balance being personable with maintaining McLaren's high standards.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting role. Plus, it gives you a chance to explore more about what we do at McLaren Racing.

How to prepare for a job interview at McLaren Group

Know Your McLaren

Before the interview, dive deep into McLaren Racing's history, values, and recent achievements. Understanding their commitment to innovation and excellence will help you align your answers with their brand ethos.

Showcase Your Event Experience

Be ready to discuss specific examples of your past experiences in event planning or guest relations. Highlight how you've created memorable experiences for VIPs and how you handled challenges during events.

Demonstrate Your Team Spirit

McLaren values collaboration, so be prepared to talk about how you've worked effectively within a team. Share instances where you contributed to a project’s success and how you communicated with various stakeholders.

Stay Ahead of Trends

Familiarise yourself with current trends in luxury hospitality and motorsport. Bring insights to the table during your interview about how these trends could enhance the guest experience at McLaren events.

Executive, VIP Guest Relations – 18 months FTC in Woking
McLaren Group
Location: Woking
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