Experiences Manager, PURE in Surrey

b Overview /b p In this role you will shape and deliver McLaren’s global PURE Experiences portfolio, from concept through delivery and post-event review. You will own the annual PURE calendar and experience roadmap, coordinating with Regions, Retailers, Sales and agency partners to create distinctive, commercially focused experiences. You’ll drive client engagement, loyalty and advocacy while ensuring operational excellence and brand standards. This is a hands-on leadership role that blends strategy, event execution and continuous improvement to elevate the PURE proposition. /p b Pay / Benefits /b ul li Structured career development framework /li li 25 days’ holiday plus bank holidays /li li Annual buy sell up to five days /li li Enhanced company pension scheme /li li Discretionary annual bonus /li li Private medical insurance and health cash plan /li /ul b Responsibilities /b ul li Define and lead the global PURE annual portfolio plan and experience roadmap /li li Own the development and delivery of PURE Track, Epic Drives, Racing Theatre, Lifestyle and Triple Crown experiences /li li Develop new experience concepts, destinations, formats and partnerships /li li Create participant journeys that encourage progression and loyalty /li li Ensure each programme has defined objectives, target audiences and success measures /li li Co-create PURE priorities with Regions using market and Retailer insights /li li Partner with Retailers, Sales, CRM and Client Experience teams for engagement and follow-up /li li Lead annual budget planning, forecasting, business cases, supplier negotiations and financial reporting /li li Manage event agencies, venues, suppliers and specialist partners /li li Lead planning and operational readiness including schedules, logistics and risk management /li li Establish global experience standards with regional adaptation /li li Monitor programme quality, engagement and commercial performance /li li Lead post-experience evaluations and apply insights to improve future programmes /li li Recommend scaling or redesign based on performance and value /li li Ensure PURE experiences comply with brand standards, governance, health and safety /li /ul b Key requirements /b ul li Significant experience in experiential marketing, luxury events, client experiences, hospitality or international programme management /li li Proven track record owning and developing a portfolio of complex or global experiences /li li Strong hands-on ability to translate strategy into detailed plans and delivery /li li Experience managing large budgets, forecasts, supplier contracts and agency relationships /li li Strong commercial awareness linking investment to client and business outcomes /li li Demonstrated ability to lead and develop teams and cross-functional resources /li li Excellent stakeholder management with senior stakeholders across global/regional functions /li li Advanced programme and project management capability /li li Understanding of premium client journeys and luxury service standards /li li Experience using feedback to improve future programmes /li li Experience in luxury/premium automotive, motorsport, travel or hospitality is preferred /li li Advanced proficiency in Microsoft Office /li /ul ul li Hands-on leadership /li li Strong communication and storytelling /li li Commercial and operational judgement /li li Confidence with senior stakeholders /li li Microsoft Office (advanced) /li li programme and project management /li /ul