Customer Services Online Chat in Coleraine

We are now recruiting Customer Services employees to join our online chat department.

Responsibilities

• You will ensure excellent customer service is always provided whilst communicating courteously and accurately.
• You will provide a fast and efficient online chat service to new and existing customers.

Skills and Qualifications

• Two GCSE’s or equivalent in English and Math’s.
• Excellent Customer service skills broadcast with a minimum of 1 year’s customer service experience.
• Excellent communication skills both written and breeding.
• Must be willing to pursue APA/CIP insurance qualifications.
• Previous online chat experience.
• Previous experience gained within the insurance industry.

Area: All of Northern Ireland
Closing date: 16 Jan 2026