At a Glance
- Tasks: Lead operations and enhance efficiencies in a dynamic business environment.
- Company: Growing SME in the electrical and gas maintenance sector with a close-knit team culture.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Why this job: Make a real impact by improving processes and leading a dedicated team.
- Qualifications: Experience in operations management and strong organisational skills required.
- Other info: Office-based role with excellent career development opportunities.
The predicted salary is between 34000 - 51000 £ per year.
Our successful client is looking to recruit a strong Office / Business Operations Manager to join their team. Reporting to the MD, you will play a key role in supporting a wide variety of operations and business requirements to effectively enhance efficiencies and decision making. You will be a seasoned process improvement specialist, an organised senior administration manager/people manager and enjoy working on various projects. The role will combine your strong administration and organisation skills, team leadership as well as contract analysis and some KPI reporting.
About the Company
Working across electrical and gas maintenance services sector, they provide support within the public sector including housing. They also have key clients across residential and commercial portfolios. They employ almost 50 made up of engineers and support/helpdesk and their team are long established and have a close team culture. The role will be office based.
About you
- Likely your experience will be in the following area: Office based Operations Manager, Administration Manager, Senior Administrator or Office Manager.
- Experience within building maintenance engineering in a high volume environment would be really advantageous.
- You will be well organised with skills not only in business improvement but also enjoy working with a close knit team in managing various areas within operations.
- You can build excellent relationships both internally and externally and thrive in a deadline driven environment.
- You will enjoy taking on new responsibilities and covering a wide variety of activities.
- You will be an excellent communicator and team player, who can build strong relationships at all levels internally, with customers and within the wider group.
- You will have excellent project management and organisational skills.
- You will champion process improvements and quality across departments.
- Expert use of Microsoft tools to improve efficiency and automate workflows.
Key Responsibilities
- Review and enhance operational support and develop strong operating procedures in the business.
- Prepare and present project analysis and report on weekly monthly updates on targets and upcoming project KPI’s so strong analytical experience is essential.
- Guide, manage and lead a team of administrators and support staff allowing them to thrive and grow. This will include providing support and training to enhance internal performance.
- Implement systems, policies and processes to ensure operational areas work to the highest level.
- Manage internal communications to ensure regular updates to the team.
- Be the point of contact for the team in relation to operational issues and also to external clients.
Key Skills
- Highly organised with excellent IT and communication skills.
- Experience of working in an SME and leading a team of support staff.
- Leadership and able to build authentic relationships both internally and externally.
- Experience of working in a customer centric environment where utilisation and overhead control are essential to profitability.
- Excellent management experience, with a focus on deliverables for self and the team.
To find out more about this role please email your CV to Sara McKinty. All enquiries will be treated in strictest confidence.
Business Operations Manager/Administration Manager - Belfast £40-45k employer: McKinty Associates
Contact Detail:
McKinty Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager/Administration Manager - Belfast £40-45k
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate, especially in the business operations space. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in process improvement and team leadership make you the perfect fit for the Business Operations Manager role. Keep it concise and impactful to grab their attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Operations Manager/Administration Manager - Belfast £40-45k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience in operations management and any relevant achievements in process improvement to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our needs. Don’t forget to show a bit of your personality – we love that!
Showcase Your Team Leadership Skills: Since this role involves managing a team, be sure to include examples of your leadership experience. Talk about how you've guided teams in the past and any successes you've had in fostering a collaborative environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at McKinty Associates
✨Know Your Stuff
Before the interview, dive deep into the company’s background and the specific role. Understand their operations, especially in the electrical and gas maintenance services sector. This will help you tailor your answers and show that you're genuinely interested in how you can contribute.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in managing teams and improving processes. Prepare examples of how you've led a team or implemented successful changes in previous roles. Highlighting your ability to build relationships and support staff will resonate well with the interviewers.
✨Prepare for Analytical Questions
Since the role involves project analysis and KPI reporting, brush up on your analytical skills. Be prepared to discuss how you've used data to drive decisions in past roles. You might even want to bring along a sample report or two to demonstrate your expertise.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. Since excellent communication is key for this role, consider doing mock interviews with a friend. Focus on being concise while still providing enough detail to showcase your experience and skills.