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For Companies At a Glance
- Tasks: Create unforgettable holidays by tailoring experiences for customers and managing all travel details.
- Company: Join an award-winning, employee-owned travel company with a vibrant team culture.
- Benefits: Competitive salary, hybrid working options, and opportunities to explore destinations.
- Why this job: Make a real impact by helping others discover the beauty of the UK and Ireland.
- Qualifications: Two years of travel sales experience and a passion for customer service.
- Other info: Fast-paced environment with a supportive team and excellent career growth potential.
The predicted salary is between 27000 - 30000 £ per year.
The Place:
We proudly became an employee-owned business in August 2024 and this is an excellent opportunity for an experienced Travel Sales Advisor to join our forward thinking and energetic team. Hybrid working is possible providing you have a strong travel sales experience and excellent knowledge of the geography of the UK and Ireland.
We offer tailormade and experience-led holidays throughout Scotland, Ireland, England, Wales and the Channel Islands, from road trips to small group rail tours. Our customers are predominantly older, well-educated and well-travelled couples from both the UK and overseas. They expect great service and authentic holiday experiences. Many of them return to us again and again. We pride ourselves on personal service and every member of our team actively contributes to the company’s success. When it gets busy, we all muck-in, regardless of job title. McKinlay Kidd has won numerous awards over many years due to our high levels of customer satisfaction.
The Role:
- You will be responsible for responding to enquiries and converting them into tailor-made holidays.
- You will listen and respond to the customer’s needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service.
- You will have at least two years travel sales experience backed by a strong customer service focus.
- You are fluent in English and demonstrate excellent attention to detail in both literacy and numeracy.
- You will relish the challenge of working in a fast-paced yet supportive environment as part of a small team of around 25 people.
- The ability to be a quick learner is necessary.
- You will be a skilled communicator and computer literate.
- You will have excellent knowledge of the geography of Scotland - and ideally also England, Wales and Ireland - and be passionate about encouraging visitors from home and overseas to explore beyond-the-beaten track.
- You believe a holiday in the UK/ Ireland can be just as good as one abroad.
This is a full-time position, based on a 37.5 hour working week within our Monday to Saturday office opening hours. Occasional overtime may be necessary at peak times. Once experienced, you will also take your turn to cover the 24/7 duty rota for customers on holiday. Our office base is in central Glasgow. For the right experienced candidate, we can consider a hybrid role. We facilitate team members to visit and experience our destinations and product. Salary range is from £27K to £30K per annum depending on experience.
Travel Sales Advisor employer: McKinlay Kidd Ltd
Contact Detail:
McKinlay Kidd Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research McKinlay Kidd, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their unique travel experiences.
✨Tip Number 2
Practice your pitch! Think about how you’d sell a tailor-made holiday to a customer. Role-play with a friend or in front of the mirror to nail your communication skills and demonstrate your travel sales expertise.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a recommendation when applying through our website.
✨Tip Number 4
Show your enthusiasm for the role! When you get that interview, let your passion for travel shine through. Share your own experiences exploring the UK and Ireland, and how they inspire you to create unforgettable holidays for others.
We think you need these skills to ace Travel Sales Advisor
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your experiences and how they relate to the role of a Travel Sales Advisor. We want to see that you’re not just knowledgeable about the geography of the UK and Ireland, but that you genuinely care about creating memorable holiday experiences.
Tailor Your Application: Make sure to customise your application to highlight your relevant travel sales experience. We’re looking for someone who can convert enquiries into tailor-made holidays, so showcase any past successes in this area. The more specific you are, the better!
Attention to Detail is Key: We value attention to detail, especially in literacy and numeracy. Double-check your application for any typos or errors before hitting send. A polished application reflects your commitment to quality service, which is what we pride ourselves on at StudySmarter.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a must for this position. We can’t wait to hear from you!
How to prepare for a job interview at McKinlay Kidd Ltd
✨Know Your Geography
Brush up on your knowledge of the UK and Ireland, especially Scotland. Be ready to discuss specific locations, attractions, and experiences that would appeal to older, well-travelled couples. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully converted enquiries into sales in your previous roles. Highlight your customer service focus and how you tailored experiences to meet clients' needs. This will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Team Spirit
Since the company values teamwork, be ready to share instances where you've mucked in with colleagues to achieve a common goal. This shows that you're not just about individual success but also about contributing to the team's overall performance.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview where you might need to respond to a customer enquiry. Practice how you would listen to their needs and suggest tailor-made holiday options. This will help you demonstrate your communication skills and quick thinking.
