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- Tasks: Create unforgettable holidays by tailoring experiences for customers and coordinating all travel details.
- Company: Join an award-winning, employee-owned travel company with a vibrant team culture.
- Benefits: Competitive salary, hybrid working options, and opportunities to explore our destinations.
- Why this job: Make a real impact by crafting unique travel experiences for customers who love exploring.
- Qualifications: Two years of travel sales experience and a passion for UK and Ireland geography.
- Other info: Fast-paced environment with a supportive team and excellent career growth potential.
The predicted salary is between 27000 - 30000 £ per year.
We proudly became an employee-owned business in August 2024 and this is an excellent opportunity for an experienced Travel Sales Advisor to join our forward thinking and energetic team. Hybrid working is possible providing you have a strong travel sales experience and excellent knowledge of the geography of the UK and Ireland.
We offer tailormade and experience-led holidays throughout Scotland, Ireland, England, Wales and the Channel Islands, from road trips to small group rail tours. Our customers are predominantly older, well-educated and well-travelled couples from both the UK and overseas. They expect great service and authentic holiday experiences. Many of them return to us again and again.
We pride ourselves on personal service and every member of our team actively contributes to the company’s success. When it gets busy, we all muck-in, regardless of job title. McKinlay Kidd has won numerous awards over many years due to our high levels of customer satisfaction.
You will be responsible for responding to enquiries and converting them into tailor-made holidays. You will listen and respond to the customer’s needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service.
You will have at least two years travel sales experience backed by a strong customer service focus. You are fluent in English and demonstrate excellent attention to detail in both literacy and numeracy. You will relish the challenge of working in a fast-paced yet supportive environment as part of a small team of around 25 people. The ability to be a quick learner is necessary. You will be a skilled communicator and computer literate.
You will have excellent knowledge of the geography of Scotland - and ideally also England, Wales and Ireland - and be passionate about encouraging visitors from home and overseas to explore beyond-the-beaten track. You believe a holiday in the UK/ Ireland can be just as good as one abroad.
This is a full-time position, based on a 37.5 hour working week within our Monday to Saturday office opening hours. Occasional overtime may be necessary at peak times. Once experienced, you will also take your turn to cover the 24/7 duty rota for customers on holiday. Our office base is in central Glasgow. For the right experienced candidate, we can consider a hybrid role. We facilitate team members to visit and experience our destinations and product. Salary range is from £27K to £30K per annum depending on experience.
Travel Sales Advisor in Scotland employer: McKinlay Kidd Ltd
Contact Detail:
McKinlay Kidd Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Sales Advisor in Scotland
✨Tip Number 1
Get to know the company inside out! Research McKinlay Kidd, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their unique approach to travel.
✨Tip Number 2
Practice your pitch! Think about how you can showcase your travel sales experience and customer service skills in a way that aligns with their focus on personal service. Role-play with a friend or in front of the mirror to nail it!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips and maybe even a referral. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the team at McKinlay Kidd!
We think you need these skills to ace Travel Sales Advisor in Scotland
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your experiences and how they’ve shaped your understanding of the UK and Ireland. We want to see that you’re not just knowledgeable but genuinely excited about creating unique holiday experiences.
Tailor Your Application: Make sure to customise your application to highlight your travel sales experience and customer service skills. Use examples that demonstrate how you've successfully converted enquiries into memorable holidays. This will show us that you understand what our customers expect!
Attention to Detail is Key: We value precision, so double-check your application for any typos or errors. A well-written application reflects your attention to detail, which is crucial in our fast-paced environment. Remember, we’re looking for someone who can handle the finer points of planning a holiday!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at McKinlay Kidd Ltd
✨Know Your Geography
Brush up on your knowledge of the UK and Ireland, especially Scotland. Be ready to discuss specific locations, attractions, and hidden gems that could enhance a customer's holiday experience. This will show your passion for travel and your ability to create tailored experiences.
✨Showcase Your Sales Skills
Prepare examples from your previous roles where you successfully converted enquiries into sales. Highlight your customer service focus and how you’ve gone above and beyond to meet client needs. This will demonstrate your capability in a fast-paced environment.
✨Emphasise Team Spirit
Since the company values teamwork, be prepared to share instances where you’ve collaborated with colleagues to achieve a common goal. Discuss how you handle busy periods and your willingness to muck in, regardless of your job title.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since communication is key in this role, consider doing mock interviews with friends or family. This will help you refine your responses and ensure you convey your enthusiasm for the position effectively.