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- Tasks: Create unforgettable holidays by tailoring experiences for customers and managing all travel details.
- Company: Join an award-winning, employee-owned travel company with a vibrant team culture.
- Benefits: Competitive salary, hybrid working options, and opportunities to explore our destinations.
- Why this job: Make a real impact by helping customers discover the beauty of the UK and Ireland.
- Qualifications: At least two years in travel sales and a passion for customer service.
- Other info: Fast-paced environment with a supportive team and excellent career growth potential.
The predicted salary is between 27000 - 30000 £ per year.
The Place: We proudly became an employee-owned business in August 2024 and this is an excellent opportunity for an experienced Travel Sales Advisor to join our forward thinking and energetic team. Hybrid working is possible providing you have a strong travel sales experience and excellent knowledge of the geography of the UK and Ireland.
We offer tailormade and experience-led holidays throughout Scotland, Ireland, England, Wales and the Channel Islands, from road trips to small group rail tours. Our customers are predominantly older, well-educated and well-travelled couples from both the UK and overseas. They expect great service and authentic holiday experiences. Many of them return to us again and again. We pride ourselves on personal service and every member of our team actively contributes to the company’s success. When it gets busy, we all muck-in, regardless of job title. McKinlay Kidd has won numerous awards over many years due to our high levels of customer satisfaction.
The Role: You will be responsible for responding to enquiries and converting them into tailor-made holidays. You will listen and respond to the customer’s needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service.
You will have at least two years travel sales experience backed by a strong customer service focus. You are fluent in English and demonstrate excellent attention to detail in both literacy and numeracy. You will relish the challenge of working in a fast-paced yet supportive environment as part of a small team of around 25 people. The ability to be a quick learner is necessary. You will be a skilled communicator and computer literate. You will have excellent knowledge of the geography of Scotland - and ideally also England, Wales and Ireland - and be passionate about encouraging visitors from home and overseas to explore beyond-the-beaten track. You believe a holiday in the UK/ Ireland can be just as good as one abroad.
This is a full-time position, based on a 37.5 hour working week within our Monday to Saturday office opening hours. Occasional overtime may be necessary at peak times. Once experienced, you will also take your turn to cover the 24/7 duty rota for customers on holiday. Our office base is in central Glasgow. For the right experienced candidate, we can consider a hybrid role. We facilitate team members to visit and experience our destinations and product. Salary range is from £27K to £30K per annum depending on experience.
Travel Sales Advisor in Milton employer: McKinlay Kidd Ltd
Contact Detail:
McKinlay Kidd Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Sales Advisor in Milton
✨Tip Number 1
Get to know the company inside out! Research McKinlay Kidd, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their unique travel experiences.
✨Tip Number 2
Practice your pitch! Think about how you’d convert a customer’s enquiry into a tailor-made holiday. Role-play with a friend or in front of the mirror to nail down your communication skills and show them you’re the perfect fit.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a recommendation when it comes time to apply.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our success.
We think you need these skills to ace Travel Sales Advisor in Milton
Some tips for your application 🫡
Show Off Your Travel Experience: Make sure to highlight your travel sales experience in your application. We want to see how your background can help us create those unique holiday experiences for our customers!
Know Your Geography: Since we focus on the UK and Ireland, it’s crucial to demonstrate your knowledge of these areas. Mention any specific places or experiences that you think would resonate with our well-travelled clientele.
Personal Touch is Key: Our customers expect great service, so let your personality shine through in your application. Share examples of how you've gone above and beyond for clients in the past – we love a good story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at McKinlay Kidd Ltd
✨Know Your Geography
Brush up on your knowledge of the UK and Ireland, especially Scotland. Be ready to discuss specific locations, attractions, and experiences that would appeal to older, well-travelled couples. This will show your passion for the role and your ability to create tailored holiday experiences.
✨Showcase Your Sales Skills
Prepare examples from your previous travel sales experience where you successfully converted enquiries into bookings. Highlight your customer service focus and how you’ve gone above and beyond to meet clients' needs. This will demonstrate your capability to thrive in a fast-paced environment.
✨Emphasise Team Spirit
Since the company values teamwork, be ready to share instances where you’ve collaborated with colleagues to achieve a common goal. Discuss how you contribute to a positive work environment and how you’re willing to muck in when things get busy.
✨Prepare Questions
Have thoughtful questions ready about the company culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
