At a Glance
- Tasks: Minimise bad debt and maximise profit through proactive customer engagement.
- Company: Join AAH, the UK's leading medical supplier making a real difference.
- Benefits: Enjoy 25 days holiday, pension scheme, and excellent career progression.
- Other info: Dynamic work environment with onsite parking and great transport links.
- Why this job: Be part of a team impacting millions with lifesaving medicines.
- Qualifications: Experience in credit control or customer service, strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
To minimise bad debt and maximise profit, through both proactive activity and recovery activity, ensuring prompt payment of invoices in accordance with Company Credit Management Policies, practices and procedures to achieve targets set.
Accountabilities
- Operate both a proactive and recovery approach to the ledger.
- Regularly contact customers via telephone and e‑mail in respect of overdue balances.
- Facilitation of payments in advance from high risk or “cash only” customer accounts.
- Liaise with Sales, Customer Experience and other internal stakeholders in respect of outstanding queries/requests.
- Liaise with Central File Maintenance in respect of customer account details.
- Complete and adhere to department workflow processes on customer refunds and credit limits.
- Establish and maintain relationships with customers.
- Work collaboratively with Credit Management team and internal stakeholders to ensure resolution of customer queries and achievement of targets.
- Attend twice monthly credit ledger review meetings, identifying potential risks for escalation.
Benefits
- 25 days plus Bank Holidays
- Company Sick Pay
- Pension Scheme
- Long Service Awards
- Death in Service
- Discounted Shopping Platform
- Employee Assistance Programme
- Excellent career progression with full ongoing support
- Onsite parking with excellent working conditions and transport links.
About You
- Experienced Credit Controller or customer service specialist within a business-to-business environment.
- Confident communicator, both verbal and written.
- Problem solver.
- Ability to meet deadlines and work under pressure.
- Team player.
- Ability to achieve objectives and targets set.
- Ability to organise own workload and prioritise.
About Us
You will play an essential role within the AAH branch helping us to be the largest distributor of pharmaceutical and healthcare products to our customers. We impact millions of people across thousands of UK communities. We work collectively to make a difference, working with our ICARE values to create a culture we can be proud of. We are an equal opportunities employer, committed to diversity & inclusion, taking a person‑centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.
Credit Controller in Warwick employer: McKesson
AAH is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With benefits such as 25 days of annual leave, a pension scheme, and excellent career progression opportunities, AAH fosters a collaborative environment where team members can thrive while making a meaningful impact on healthcare across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Warwick
✨Tip Number 1
Get to know the company inside out! Research AAH and understand their values, mission, and the role of a Credit Controller. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Credit Controller, you'll need to be a confident communicator. Role-play scenarios with friends or family where you handle overdue payments or resolve customer queries to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insights into the company culture and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Credit Controller in Warwick
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control or customer service, and don’t forget to mention any specific achievements that show how you’ve minimised bad debt or maximised profit in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at AAH. Mention your proactive approach to managing ledgers and how you’ve successfully liaised with internal stakeholders in the past.
Show Off Your Communication Skills:As a Credit Controller, strong communication is key. In your application, demonstrate your ability to communicate effectively, both verbally and in writing. Share examples of how you’ve resolved customer queries or built relationships with clients.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our recruitment team!
How to prepare for a job interview at McKesson
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial figures daily. Brush up on your understanding of credit management metrics and be ready to discuss how you've successfully managed debts in the past. This shows you’re not just familiar with the role but also proactive about achieving targets.
✨Communicate Clearly
Since the job requires regular communication with customers and internal teams, practice articulating your thoughts clearly. Prepare examples of how you've resolved customer queries or collaborated with colleagues to achieve objectives. This will demonstrate your confidence and problem-solving skills.
✨Show Your Team Spirit
Being a team player is crucial in this role. Think of instances where you’ve worked collaboratively with others to tackle challenges. Highlighting your ability to work well within a team will resonate with the interviewers, as they value collective effort in achieving goals.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like overdue payments or high-risk accounts. Prepare by thinking through your approach to these scenarios, focusing on your proactive strategies and how you maintain relationships with customers while ensuring prompt payments.
