At a Glance
- Tasks: Conduct user research and design intuitive digital experiences for a cutting-edge sourcing platform.
- Company: Join a leading player in the US generic pharmaceutical sector focused on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a culture that values user-centred design and innovative solutions.
- Why this job: Shape the future of user experience in a dynamic and evolving industry.
- Qualifications: Experience in user research, UX design, and collaboration with cross-functional teams.
The predicted salary is between 40000 - 50000 € per year.
The highly competitive US generic pharmaceutical sector continues to challenge every element of the supply chain. In this constantly changing environment, patients can be served through multiple channels in new and different ways, whilst those that dispense prescriptions, the wholesale distributors that supply them and manufacturers all have to react and respond to how the sector is evolving, which is also heavily influenced by payers, regulatory bodies and federal and state law. To succeed in this environment requires organisations to adapt and change and, at ClarusONE, we play a key role in working alongside multiple stakeholders to deliver the most efficient supply chain model whilst generating value for our Members, their customers and patients through innovative sourcing solutions. The ClarusONE proprietary sourcing platform is key to enabling innovation across the sourcing model.
The purpose of this role is to ensure that the strategic product delivery team builds technology solutions that genuinely meet the needs of the differing user groups of this platform. Working alongside the product managers, this role is key to shaping the product direction by commissioning and managing dedicated user research which, via user journeys, delivers a clear set of design requirements. In addition, this role acts as the ‘voice of the user’, providing insights into user behaviours, pain points, and expectations, making sure that development decisions are grounded in evidence rather than assumptions.
Responsibilities
- Owns the quantitative research programmes used to understand user needs, behaviours, and pain points, utilising methods such as interviews, surveys, and observations to gather insights that guide product direction and ensure user‑centred decision‑making.
- Responsible for generating the wireframes, user flows, and prototypes that translate the research findings into intuitive digital experiences, ensuring all product and/or feature designs follow usability principles, accessibility standards, and align with the overall product vision.
- As part of the wider digital and data science roadmap, will lead the design of user experiences in the software that enable machine learning and AI powered features.
- Will own the planning and execution of usability tests to retrospectively evaluate design effectiveness and identify areas for future improvement.
- Will collaborate closely with product managers, software engineers, and UI designers to ensure that user experience requirements are clearly defined, technically feasible, and accurately implemented throughout the development process.
- Owns the ongoing production of UX documentation, design specifications, journey maps, and research summaries.
- Alongside the Director, Strategic Product Delivery, will regularly communicate to a variety of stakeholders, promoting design rationale and advocating for user‑centred practices across the organisation.
Requirements
Experience
- Proven experience conducting user research using interviews, surveys, observational studies, and usability evaluations.
- Strong ability to translate research insights into personas, journey maps, and actionable design recommendations.
- Hands‑on experience creating wireframes, prototypes, and user flows using tools such as Figma, Sketch, or Adobe XD.
- Solid understanding of UX design principles, usability heuristics, and accessibility standards.
- Demonstrated ability to run usability tests, analyse results, and iterate designs based on evidence.
- Experience collaborating with product managers, developers, and UI designers in agile or cross‑functional teams.
Knowledge/Skills
- Strong communication skills for presenting research findings, design rationale, and recommendations to stakeholders.
- Ability to work with data analytics (e.g., heatmaps, behavioural analytics, conversion metrics) to support UX decisions.
- Familiarity with information architecture, content structure, and interaction patterns across digital platforms.
- Familiar with the implementation of AI and machine learning applications within a software platform, including relevant efficacy testing, oversight and governance requirements.
- Problem‑solving mindset with the ability to balance user needs, technical constraints, and business objectives.
UX Specialist employer: McKesson
At ClarusONE, we pride ourselves on being an exceptional employer in the dynamic US generic pharmaceutical sector. Our collaborative work culture fosters innovation and adaptability, providing UX Specialists with ample opportunities for professional growth while contributing to meaningful projects that enhance patient care. With a commitment to user-centred design and cutting-edge technology, employees can thrive in an environment that values their insights and encourages continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land UX Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with fellow UX enthusiasts on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with potential employers, be ready to discuss your projects and the thought process behind your designs.
✨Tip Number 3
Prepare for interviews by practising common UX questions and scenarios. Think about how you can demonstrate your user research skills and design thinking. Remember, it’s all about showing how you can solve real user problems!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented UX Specialists. Tailor your application to highlight how your skills align with our mission to innovate and improve user experiences.
We think you need these skills to ace UX Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the UX Specialist role. Highlight your experience with user research and design tools like Figma or Sketch, and show us how your skills align with our needs.
Showcase Your Research Skills:We want to see your ability to conduct user research! Include examples of how you've used interviews, surveys, or usability tests to inform your design decisions. This will help us understand your approach to user-centred design.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to describe your experiences and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at McKesson
✨Know Your User Research Methods
Make sure you brush up on your user research techniques, like interviews and surveys. Be ready to discuss how you've used these methods in the past to gather insights and shape product direction.
✨Showcase Your Design Skills
Prepare to talk about your experience with wireframes, prototypes, and user flows. Bring examples of your work using tools like Figma or Sketch, and be ready to explain how your designs align with usability principles and accessibility standards.
✨Communicate Clearly
Strong communication is key! Practice presenting your research findings and design rationale. Think about how you can advocate for user-centred practices and make your case to various stakeholders during the interview.
✨Be Ready for Collaboration Questions
Expect questions about working in cross-functional teams. Prepare examples of how you've collaborated with product managers, developers, and UI designers to ensure user experience requirements are met throughout the development process.
