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- Tasks: Assist patients and manage prior authorisation and refill processes in a dynamic clinic environment.
- Company: Mountain Community Health, a supportive and inclusive healthcare provider.
- Benefits: Competitive pay, full medical benefits, generous PTO, and loan repayment eligibility.
- Other info: Join a small, caring team with opportunities for professional growth and training.
- Why this job: Make a real difference in patients' lives while enjoying a great work-life balance.
- Qualifications: 1+ years as a Medical Assistant; calm communication skills and EHR familiarity preferred.
The predicted salary is between 30000 - 40000 £ per year.
We're hiring an experienced Medical Assistant (MA) for a role that mixes hands‑on clinical MA work with ownership of our prior authorization and refill program. The clinic work keeps you connected to patients, while the coordinator work makes sure they can actually fill the prescriptions we send them home with.
A typical week looks like:
- Rooming patients, taking vitals, running point‑of‑care testing, and supporting our providers
- Owning the CoverMyMeds inbox, our dedicated PA fax line, and the electronic health record (EHR) refill queue
- Talking with pharmacies, payers, and patients about coverage, costs, and alternatives
- Cross‑training other MAs so they can back you up (and so you can take real PTO)
- Pulling a short monthly report on volume, turnaround, and where the program could improve
What we offer:
- Competitive pay, full medical/dental/vision, retirement match, and generous PTO
- NHSC loan repayment eligibility (we're an approved site)
- Paid CoverMyMeds and PA training in your first 30 days, plus ongoing CME
- A small team that knows each other's names and a leadership team that listens and cares
- Great work life balance – no evenings, weekends or holidays
Mountain Community Health is an equal opportunity employer. We welcome applicants of every background, identity, ability, and experience.
Requirements:
You’ll fit well if:
- You're a Medical Assistant with at least 1 year of experience; primary care or FQHC experience preferred
- You're calm on the phone with a PBM rep and equally calm explaining coverage to a worried patient
- You know your way around EHRs (or you're a quick learner)
- You like clean documentation and a tidy queue
Bonus: prior authorization experience, CoverMyMeds, 340B, MA certification, or a second language commonly spoken in our community are all a plus.
Medical Assistant - Prior Authoization and Refill Coordinator employer: Mchvt
Contact Detail:
Mchvt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Assistant - Prior Authoization and Refill Coordinator
✨Tip Number 1
Get to know the company! Research Mountain Community Health and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be talking with pharmacies and patients, it’s crucial to sound calm and confident. Role-play common scenarios with a friend or family member to get comfortable with the types of conversations you might have.
✨Tip Number 3
Show off your EHR skills! If you’ve got experience with electronic health records, make sure to highlight that in your discussions. If not, brush up on the basics so you can impress them with your quick learning ability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at Mountain Community Health.
We think you need these skills to ace Medical Assistant - Prior Authoization and Refill Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Medical Assistant, especially any prior authorisation or refill coordination work. We want to see how your skills match what we're looking for!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about this role and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: Since you'll be talking with pharmacies, payers, and patients, it's important to demonstrate your communication skills in your application. Use clear and concise language to show us you can handle those conversations with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mchvt
✨Know Your Stuff
Make sure you brush up on your medical assistant skills, especially in prior authorisation and refill processes. Familiarise yourself with CoverMyMeds and EHR systems, as these will likely come up during the interview.
✨Show Your People Skills
Since this role involves a lot of communication with patients, pharmacies, and payers, be ready to demonstrate your calmness and empathy. Share examples of how you've handled difficult conversations or resolved issues in the past.
✨Be Ready to Discuss Improvements
The job mentions pulling reports on volume and turnaround times. Think about any experiences you have where you identified areas for improvement in previous roles. Be prepared to discuss how you could apply that mindset here.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics and the clinic's approach to patient care. This shows you're genuinely interested in the role and helps you gauge if it's the right fit for you.