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- Tasks: Assist patients, manage prior authorizations, and coordinate prescription refills.
- Company: Mountain Community Health, a supportive and caring workplace.
- Benefits: Competitive pay, full medical benefits, retirement match, and generous PTO.
- Other info: Join a small team where everyone knows your name and values your input.
- Why this job: Make a real difference in patient care while enjoying a great work-life balance.
- Qualifications: 1+ years as a Medical Assistant; calm communication skills and EHR familiarity.
The predicted salary is between 30000 - 40000 £ per year.
We're hiring an experienced Medical Assistant (MA) for a role that mixes hands‑on clinical MA work with ownership of our prior authorization and refill program. The clinic work keeps you connected to patients, while the coordinator work makes sure they can actually fill the prescriptions we send them home with.
A typical week looks like:
- Rooming patients, taking vitals, running point‑of‑care testing, and supporting our providers
- Owning the CoverMyMeds inbox, our dedicated PA fax line, and the electronic health record (EHR) refill queue
- Talking with pharmacies, payers, and patients about coverage, costs, and alternatives
- Cross‑training other MAs so they can back you up (and so you can take real PTO)
- Pulling a short monthly report on volume, turnaround, and where the program could improve
What we offer:
- Competitive pay, full medical/dental/vision, retirement match, and generous PTO
- NHSC loan repayment eligibility (we're an approved site)
- Paid CoverMyMeds and PA training in your first 30 days, plus ongoing CME
- A small team that knows each other's names and a leadership team that listens and cares
- Great work life balance – no evenings, weekends or holidays
Mountain Community Health is an equal opportunity employer. We welcome applicants of every background, identity, ability, and experience.
Requirements:
You’ll fit well if:
- You're a Medical Assistant with at least 1 year of experience; primary care or FQHC experience preferred
- You're calm on the phone with a PBM rep and equally calm explaining coverage to a worried patient
- You know your way around EHRs (or you're a quick learner)
- You like clean documentation and a tidy queue
- Bonus: prior authorization experience, CoverMyMeds, 340B, MA certification, or a second language commonly spoken in our community are all a plus
Medical Assistant - Prior Authoization and Refill Coordinator in Bristol employer: Mchvt
Contact Detail:
Mchvt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Assistant - Prior Authoization and Refill Coordinator in Bristol
✨Tip Number 1
Get to know the company! Research Mountain Community Health and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be talking with pharmacies, payers, and patients, it’s crucial to be clear and calm. Role-play common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Medical Assistant - Prior Authoization and Refill Coordinator in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Medical Assistant, especially any prior authorisation or refill coordination work. We want to see how your skills match up with what we're looking for!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about this role and how your background makes you the perfect fit. We love hearing personal stories that connect you to our mission.
Show Off Your Communication Skills: Since you'll be talking to patients, pharmacies, and payers, it's important to demonstrate your communication skills in your application. Use clear and concise language to show us you can handle those conversations with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mchvt
✨Know Your Stuff
Make sure you brush up on your medical assistant skills, especially in prior authorisation and refill processes. Familiarise yourself with CoverMyMeds and EHR systems, as these will likely come up during the interview.
✨Show Your Communication Skills
Since you'll be talking to pharmacies, payers, and patients, practice explaining complex information clearly and calmly. Role-play with a friend to get comfortable with potential questions about coverage and costs.
✨Demonstrate Team Spirit
Highlight your experience in cross-training other MAs or working collaboratively in a small team. Share examples of how you've supported colleagues and contributed to a positive work environment.
✨Be Ready to Discuss Improvements
Think about ways you could enhance the prior authorisation and refill program. Prepare to discuss any ideas you have for improving volume and turnaround times, as this shows initiative and a commitment to quality care.