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- Tasks: Manage patient care, schedule appointments, and provide top-notch customer service.
- Company: Join a community-focused dental health centre with a mission to serve all.
- Benefits: Enjoy great insurance, paid time off, and a supportive work environment.
- Why this job: Make a difference in patients' lives while growing your career in a rewarding setting.
- Qualifications: High school diploma required; strong communication and multitasking skills needed.
- Other info: Work Monday to Friday, 7:30-4:00, in a newly remodeled office.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a highly organized, friendly and detail-oriented Front Desk Receptionist to join our Dental team. This role is essential in ensuring the smooth operation of our dental office by managing administrative tasks, coordinating patient care, and providing excellent customer service. The ideal candidate is professional, efficient, and has a strong understanding of dental office operations, including scheduling, insurance verification, and patient relations.
Front Desk & Patient Coordination
- Greet and assist patients with a warm and professional demeanor.
- Schedule and confirm patient appointments, ensuring optimal use of the provider’s time.
- Manage patient check-in and check-out processes efficiently.
- Collect and verify patient information, including medical history and insurance details.
- Handle patient inquiries via phone, email, and in person, providing accurate information about services, procedures, and billing.
Insurance & Billing
- Verify insurance eligibility and benefits before appointments.
- Process patient payments and ensure accurate financial records.
- Explain treatment costs, insurance coverage, and financing options to patients.
Administrative Duties
- Maintain organized digital and paper records in compliance with HIPAA regulations.
- Work closely with dental providers and clinical staff to optimize workflow and patient experience.
- Participate in team meetings and contribute to continuous office improvement.
About Us
We are a federally qualified non-profit community health center serving all, committed to providing access to high-quality care. We are an equal employment opportunity employer and are especially interested in candidates who can contribute to the diversity and excellence of our organization. Our newly remodeled facilities, positive and mission-minded staff, and rewarding work environment make us a great place to grow in your career.
Benefits
- Attractive insurance package, including medical, dental, and vision, STD, LTD, employee wellness, 10 vacation days, paid sick time, nine paid holidays, wellness benefit and a company matched retirement plan.
- Growth opportunities within a supportive environment.
Schedule
Monday to Friday, 7:30‑4:00 In‑person work location.
If you are passionate about dental health and eager to contribute to a supportive team environment, we encourage you to apply for this rewarding opportunity.
Qualifications & Skills
- Education: High school diploma or equivalent required; additional certifications in dental administration are a plus.
- Customer Service: Strong interpersonal and communication skills to ensure positive patient interactions.
- Detail‑Oriented: Ability to multitask, prioritize, and maintain accuracy in a fast‑paced environment.
- MS Office experience preferred.
Front Desk Receptionist - Dental Team in Bristol employer: Mchvt
Contact Detail:
Mchvt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Receptionist - Dental Team in Bristol
✨Tip Number 1
First things first, make sure you know the ins and outs of the dental office operations. Brush up on scheduling, insurance verification, and patient relations. This knowledge will help you shine during interviews and show that you're ready to hit the ground running!
✨Tip Number 2
When you get the chance to meet the team or attend an interview, bring your A-game! Greet everyone with a warm smile and be genuinely friendly. Remember, this role is all about providing excellent customer service, so let your personality shine through!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers. Ask about their team dynamics, how they handle patient inquiries, or what tools they use for scheduling. This shows you're not just interested in the job, but also in being part of their community-focused mission.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining a supportive team dedicated to high-quality care. We can’t wait to see your application!
We think you need these skills to ace Front Desk Receptionist - Dental Team in Bristol
Some tips for your application 🫡
Show Your Friendly Side: As a Front Desk Receptionist, your warm and professional demeanour is key. Make sure to highlight your customer service skills in your application. We want to see how you connect with people and create a welcoming atmosphere!
Get Organised: Being detail-oriented is crucial for this role. When writing your application, mention any experience you have with scheduling, managing records, or handling patient information. We love candidates who can keep things running smoothly!
Know Your Stuff: Familiarity with dental office operations is a big plus! If you’ve got experience with insurance verification or billing, be sure to include that in your application. We’re looking for someone who understands the ins and outs of the dental world.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our awesome team!
How to prepare for a job interview at Mchvt
✨Know Your Stuff
Before the interview, brush up on dental office operations. Familiarise yourself with common procedures, insurance verification processes, and patient care protocols. This will not only show your enthusiasm but also demonstrate that you understand the role's requirements.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and administrative tasks. Think about scenarios where you've excelled in similar roles. This will help you articulate your experiences clearly and confidently during the interview.
✨Showcase Your People Skills
As a Front Desk Receptionist, you'll be the first point of contact for patients. Be ready to discuss how you handle difficult situations or manage patient inquiries. Share examples that highlight your friendly demeanour and ability to maintain professionalism under pressure.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the team dynamics, office culture, and growth opportunities. This shows your genuine interest in the position and helps you assess if the workplace aligns with your values and career goals.
