Domestic Deputy Supervisor - Victoria Infirmary, Northwich

• Domestic Deputy Supervisor - Victoria Infirmary, Northwich
• Band 3

Main area Hotel Services & Domestics Grade Band 3 Contract Permanent: 12 hours per week Hours Part time - 12 hours per week (7 day rota) Job ref 412-DCSS-8185460

Site Victoria Infirmary Northwich Town Northwich Salary £25,760 - £27,476 pro rata Salary period Yearly Closing 22/11/2026 23:59

Job overview

The Domestic Deputy Supervisor supports the day-to-day coordination of hotel services, helping to deliver a safe, efficient, and high-quality cleaning service in line with Trust and National Standards of Healthcare Cleaning.

The post holder will support with staffing activities including assisting with weekly staff rotas, attendance, annual leave, sickness, and training, ordering of appropriate stock, helping to maintain appropriate workforce cover within the hotel services team which includes the Surgical Centre.

The role involves supporting compliance with health and safety requirements, including fire safety checks, workplace inspections, COSHH, manual handling, and safe systems of work.

The post holder works with internal teams and external contractors, supports stock and equipment management, contributes to audit processes, and assists with the handling of service issues and complaints (including IR1s).

The role contributes to maintaining service quality and performance within agreed resources, escalating issues where required, and promoting Trust values and behaviours.

Main duties of the job

• Support the delivery of cleaning and domestic services in line with service level agreements, National Standards & Trust policies.
• Assist with co-ordination of operational activity, allocating tasks to staff based on service need and agreed priorities.
• Support rota planning; annual leave, attendance monitoring, arranging cover in line with service requirements, authorising of annual leave and logging sickness in the absence of the Facilities Co-Ordinator.
• Assist with organisation of portering, cleans, ensuring required documentation is completed. Liaise with contractors to support delivery of agreed services.
• Monitor stock levels of cleaning materials and consumables.
• Record and follow up Estates actions relating to service issues, escalating concerns where required to the office.
• Responsible for organising appropriate Curtain changes throughout the site and the co-ordination and implementation of a new radiator cleaning audit.
• Assist and support with the floor scrubbing procedure.
• Assist and support staff working late shifts with mandatory training.
• Ensure all domestic staff have appropriate uniform and assist with compilation of the monthly uniform audit.
• Be fully trained with specialist theatre cleaning to help out when and if required.
• Able to assist with Micad Audits including uploading, performing audits in conjunction with and supporting the Facilities Co-Ordinator.
• Working for our organisation

Mid Cheshire Hospitals NHS Foundation Trust provides comprehensive hospital and community services for East Cheshire (population 399K) and West Cheshire and Chester (population 357K).

Our services include planned and unplanned/emergency care, cardiac and critical care, child health, maternity, and intermediate care across Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.

Through our community arm, Central Cheshire Integrated Care Partnership, we deliver extensive services in 26 medical centres and schools in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance.

With 500 beds and around 5,500 staff, we are one of the area’s largest employers.

Since the formation of Integrated Care Systems in July 2022, the Trust has become a key partner in Cheshire East & Cheshire West and Chester and in two provider collaboratives, aligning our strategic goals with the Cheshire & Merseyside Integrated Care System.

As part of the national New Hospital Programme, we’re reimagining Leighton Hospital to create a new health and care neighbourhood, transforming healthcare delivery for a Healthier Future.

Learn more on our Healthier Futures website.

At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.

• Detailed job description and main responsibilities
• Governance
• Support and participate in audits including cleanliness, infection prevention, uniform compliance, and environmental checks.
• Maintain accurate records relating to health, safety, quality, and performance.
• Assist with workplace inspections, fire safety checks, COSHH reviews, and risk assessments under supervision.
• Support the implementation and review of safe systems of work (SSOW).
• Report incidents (IR1s) in line with Trust policy and support follow-up actions.
• Highlight and elevate areas of non-compliance or concern to the Facilities Co-Ordinator
• Supervision of domestic staff, assisting with the allocation of duties and daily oversight of work.
• Deputise when and if appropriate at various meetings
• Support in shortlisting and interviewing new staff
• Assist and support with the training of new hotel services staff
• Monitor and support with the ordering of appropriate gases for the site
• Assist with workforce processes including absence management, return-to-work discussions.
• Assist in maintaining staff training records via ESR and support monitoring of mandatory training compliance.
• Assist with supporting the Facilities Co-Ordinator with managing Motiv8 staff appraisals and uploading to Teams and ESR to ensure Division remains compliant
• Promote a positive working environment and staff wellbeing.
• Provide support and cover for senior staff when required, within defined limits of responsibility.
• Encourage staff to attend mandatory training and support ongoing development.
• Assist with delivery of on-the-job training (e. g. infection control, manual handling, equipment use).
• Maintain training records and support updating of training metrics.
• Support the induction of new staff and provide guidance where appropriate.
• Take responsibility for own development through appraisal (Motiv8) and training opportunities
• Communications
• Communicate effectively with staff, managers, and other departments to support service delivery.
• Share relevant operational updates with the team as directed by senior staff.
• Liaise with internal departments (eg Estates, IPC, clinical teams) as well as external Contractors as and when required.
• Respond to queries, concerns, and complaints in a professional manner, escalating where appropriate.
• Maintain clear and accurate communication, both written and verbal.
• Finance & Budgets
• Support delivery of services within agreed resources.
• Monitor use of consumables to help reduce waste and ensure cost-effective use.
• Assist with ordering supplies and equipment in line with Trust processes.
• Highlight potential inefficiencies or stock issues to the appropriate manager
• Digital
• Use Trust systems (eg Integra, Supply Chain, ESR, IR1 reporting systems) to support day-to-day activities.
• Maintain accurate electronic records for staff, training, audits, and incidents.
• Raise Estates job requests and monitor progress, escalating delays where appropriate liaising also with the Central Management Team
• Support data collection for audits and performance monitoring.
• Use standard IT systems (eg Teams, email, spreadsheets) to support co-ordination of services.

Person specification

• At interview
• English and Maths
• Interview
• Previous experience of working within the NHS
• Interview
• Previous NHS experience
• Key Messages

We are a forces-friendly employers.

Candidates should ensure that all submissions and interactions reflect the candidate’s own skills, experience, and understanding.

Any use of AI that compromises the integrity, fairness, or authenticity of the recruitment process may result in disqualification from consideration, withdrawal of offer, or dismissal if this these circumstances come to light post hire.

Candidates that require sponsorship to work in the UK are strongly advised to check the Government website for up-to-date information about whether the role they are applying for (incl. offered salary) is eligible.

Please let us know if you require an adjustment to our recruitment process and we'll be happy to discuss this with you.

We actively promote flexible working so please discuss any requirements you may have with us.

Secondments will be considered for fixed term positions when both parties agree. Candidates should seek approval from their current line manager before application.

• All correspondence will be sent via the email address you have registered as your TRAC account.

Selection is based on the Trust's values, and the criteria outlined in the Job Description for the role.

• Appointments are subject to a 6-month probationary period. LED Doctors are subject to a 3-month probationary period.
• You are required to pay for a DBS disclosure where the post requires one, and we encourage applicants to join and remain registered with the DBS update service.
• We do not reimburse travel to interview expenses.
• Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Cheryl Senior Job title Support Manager non clinical services Email address cheryl. senior@mcht. nhs. uk Telephone number 01606 564198 Additional information

If you would like more information regarding this new position, please contact either Cheryl Senior (4198) or Jean Lowe, Facilities Co-Ordinator (4055) to arrange a visit / meeting.

You may also wish to have a tour of the Victoria Infirmary site.