Client Relationship Executive (Recruitment) in City of London

Client Relationship Executive (Recruitment)

This range is provided by McGregor Boyall. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from McGregor Boyall

Client Relationship Executive

London | Hybrid

Dedicated to Delivering Talent

McGregor Boyall is a privately owned, global recruitment consultancy founded in 1987. Headquartered in the City of London, we operate across the UK & Europe, the Middle East and North America, delivering permanent, contract and project-based recruitment solutions across Financial Services, Commerce & Industry and the Public Sector.

For nearly 40 years, our mission has been simple: to do recruitment better. We achieve this through our commitment to our values – Courage, Authentic, Inclusive, Responsible and United.

As part of our continued growth, we are seeking a Client Relationship Executive (CRE) to join our London team and play a key role in strengthening client partnerships and supporting commercial growth.

The Role

As a Client Relationship Executive, you will act as a central point of contact for new and existing clients recruiting across multiple disciplines. Working closely with the Growth & Solutions Director, Client Relationship Managers and Subject Matter Experts (SMEs), you will support client onboarding, recruitment delivery and relationship development.

This role is ideal for a commercially minded recruiter or client-focused professional looking to progress towards managing a client portfolio or a high-value account (£250k+).

Key Responsibilities

Client Onboarding & Relationship Management

• Attend and contribute to client pitch and onboarding meetings
• Support confirmation of terms and conditions
• Ensure adherence to all compliance and internal service standards

Role Qualification & Market Insight

• Engage with multiple client stakeholders to fully qualify contract and permanent roles
• Provide accurate market insight, skill availability feedback and advisory support

Recruitment Process Management

• Coordinate and oversee multiple recruitment processes simultaneously
• Maintain consistently high levels of client and candidate satisfaction
• Step in to manage client relationships and delivery in the absence of the Growth & Solutions Director

Client Communication & Reporting

• Deliver regular progress updates and performance reports
• Use data and delivery metrics to continuously improve client service

Candidate Generation

• Source candidates for roles not suitable for SME delivery or where additional support is required

Commercial Development

• Identify cross-sell and upsell opportunities within existing client accounts
• Support proposal development and new client acquisition initiatives

Marketing & Brand Representation

• Collaborate on marketing content, including case studies and client materials
• Represent McGregor Boyall professionally and consistently across all client-facing interactions

Service Line Delivery

• Operate across contingency, retained and permanent hiring projects, including embedded solutions

Skills & Experience

• Experience as a multi-disciplined recruiter or in a client-facing recruitment role
• Strong ability to manage multiple recruitment processes concurrently
• Commercial awareness with a natural eye for growth opportunities
• Excellent role qualification skills with a consultative, analytical approach
• Client-first mindset with a passion for delivering exceptional service
• Strong written and verbal communication skills
• Data literate, confident using metrics to inform delivery and client conversations
• High attention to detail, professionalism and resilience
• Growth-minded, receptive to feedback and continuous improvement

Benefits & Rewards

At McGregor Boyall, opportunity and reward sit at the heart of everything we do. We offer a competitive, transparent and performance-led reward package, alongside benefits that support wellbeing and long-term career development.

• Competitive base salary with an outstanding commission structure
• Private pension scheme (matched up to 10%)
• Hybrid and flexible working
• Up to 27 days annual leave, plus a day off on your birthday
• Spotlight monthly and annual awards
• Quarterly Top Biller Lunch Club
• Annual Top Billers bonus and holiday
• Cross-selling incentives and long-service awards

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Information Technology

Industries

Staffing and Recruiting, Business Consulting and Services, and IT Services and IT Consulting