Business Analyst

Senior Business Analyst

(Target Operating Model)

One of our public sector clients is seeking an experienced Senior Business Analyst to support two major strategic workstreams: development of a future Target Operating Model (2030) and a comprehensive review of corporate services. This role sits within a high-performing Business Analysis and Product function, working closely with service design, multi-disciplinary delivery teams, and senior leadership.

Key Responsibilities

• Gather, analyse and present data to inform the 2027 interim and 2030 Target Operating Models
• Identify gaps in information and recommend effective solutions
• Support corporate service improvement activities (e.g., finance) through process mapping, problem-solving, data analysis and stakeholder engagement
• Maintain clear audit trails of decisions, assumptions and outstanding actions
• Identify, evaluate and track business benefits
• Recommend new or improved processes and opportunities
• Support leaders on both tactical and strategic initiatives
• Contribute to Business Analysis practice development and mentor junior team members
• Work with communications and organisational design specialists to reduce change impacts

Engage confidently with stakeholders at all levels, including governan…