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For Companies At a Glance
- Tasks: Manage customer orders, provide quotes, and drive sales growth in a dynamic environment.
- Company: Join a thriving plant hire division focused on exceptional customer service.
- Benefits: Monday to Friday role with opportunities for career development and growth.
- Why this job: Be the first point of contact, build relationships, and make a real impact.
- Qualifications: Experience in customer service, strong communication skills, and attention to detail.
- Other info: Fast-paced role with a focus on teamwork and exceeding customer expectations.
The predicted salary is between 30000 - 42000 £ per year.
Key Responsibilities:
- Prepare and provide accurate price quotations, take customer orders, and manage them through to successful completion, with a strong focus on growing the customer base through proactive sales and business development.
- Work closely with the other managers and provide support to the transport team & clients to ensure customer expectations and agreed service standards are consistently exceeded.
What We're Looking For:
- Previous experience in a telephone-based role, with confidence handling customer conversations.
- Exceptional attention to detail and a clear understanding of why accuracy is critical (essential).
- Strong customer service skills with a professional and confident telephone manner (essential).
- Ability to communicate effectively via email, demonstrating clear and appropriate language use.
- A solid understanding of customer needs and the ability to respond accordingly.
- Proven capability to turn enquiries and conversations into sales opportunities.
- A proactive, results-driven attitude with a desire to contribute to business growth.
- Experience using a variety of IT systems efficiently (essential), previous use of inspire hire or syrinx is desirable.
- Knowledge of plant hire & tool hire equipment.
- 2 years + experience in a hire desk position.
Role Overview:
Are you motivated, customer-focused, and ready to succeed in a fast-moving environment? We are seeking a driven Hire & Sales Coordinator to join our busy Plant division. This role is ideal for someone who enjoys building strong customer relationships, solving problems, and thriving in a high-energy depot setting. As the first point of contact, you will play a key role in delivering outstanding service, coordinating hire requests, supporting logistics, and resolving customer queries. This is a demanding yet rewarding position, offering excellent opportunities for development within a rapidly expanding business.
Please note this is a Monday - Friday office position, you will not be able to work from home, you must also be able to pass a full criminal record clearance check due to potentially needing to become an Airside pass holder at Heathrow.
Hire and Sales Coordinator in Hounslow employer: McGovern Plant Hire
Contact Detail:
McGovern Plant Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire and Sales Coordinator in Hounslow
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your phone skills! Since this role is all about handling customer conversations, grab a friend and do some mock calls. Focus on being clear, confident, and friendly – it’ll make a world of difference when you’re on the line with potential clients.
✨Tip Number 3
Show off your sales chops! Think of examples from your past where you turned a conversation into a sale. Be ready to share these stories in your interview to demonstrate your proactive, results-driven attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hire and Sales Coordinator in Hounslow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Hire and Sales Coordinator role. Highlight your previous experience in telephone-based roles and showcase how your skills align with our needs, especially in customer service and sales.
Showcase Attention to Detail: We love candidates who pay attention to detail! When filling out your application, double-check for any typos or errors. Accuracy is key in this role, so demonstrate that you understand its importance right from the start.
Communicate Clearly: Since effective communication is essential, ensure your written application reflects a professional tone. Use clear and appropriate language, especially in your emails and cover letter, to show us you can handle customer conversations with confidence.
Highlight Your Proactive Attitude: We’re looking for someone who’s results-driven and eager to contribute to our growth. In your application, share examples of how you've turned enquiries into sales opportunities in the past. This will help us see your proactive approach in action!
How to prepare for a job interview at McGovern Plant Hire
✨Know Your Stuff
Make sure you brush up on the specifics of plant hire and tool hire equipment. Familiarise yourself with common terms and processes, as this will show your potential employer that you're genuinely interested and knowledgeable about the industry.
✨Show Off Your Customer Skills
Prepare examples of how you've successfully handled customer conversations in the past. Think about times when you turned an enquiry into a sale or resolved a tricky issue. This will demonstrate your strong customer service skills and proactive attitude.
✨Be Detail-Oriented
Since accuracy is critical in this role, practice articulating why attention to detail matters. You could even bring along a few examples of how your meticulous nature has positively impacted your previous work, especially in a telephone-based role.
✨Communicate Clearly
Practice your email communication skills before the interview. Be ready to discuss how you tailor your language for different audiences. Clear communication is key, so think about how you can convey complex information simply and effectively.
