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- Tasks: Lead a recruitment team to supply essential rail skills and drive client growth.
- Company: Join MSS Infrastructure, a leading recruitment firm in the rail and construction sectors.
- Benefits: Competitive salary, bonus opportunities, and a supportive team environment.
- Why this job: Shape service delivery and build strong client relationships in a dynamic industry.
- Qualifications: Experience in rail infrastructure recruitment and managing complex client accounts.
- Other info: Be part of a diverse and inclusive workplace with excellent career growth potential.
The predicted salary is between 42000 - 58000 £ per year.
Are you an experienced recruitment leader with a track record of owning key client accounts, driving growth, and delivering consistently high service levels within complex infrastructure environments? We have an exciting opportunity for an Account Manager to lead and develop a high-performing recruitment team responsible for supplying critical Sentinel-qualified rail skills to a newly secured, strategic client. This permanent role sits at the heart of a brand-new framework win, offering the successful candidate the chance to shape service delivery from the outset, embed strong client relationships, and build a scalable, future-proofed recruitment operation alongside an established and supportive team.
THE COMPANY
MSS Infrastructure (formerly McGinley Support Services) is one of the UK's largest specialist, privately owned recruitment businesses providing the Infrastructure sector of the Construction and Rail industry with permanent, contract, and temporary staff at all levels and skills. We have been consulting and recruiting for over five decades and presently working on the biggest major infrastructure projects in Europe. Having just concluded an excellent 2025 which included growth in revenue and profits, we are poised for further success this year.
THE ROLE
Acting as the primary commercial and operational lead for a newly secured rail framework, this role carries full accountability for the performance, retention and growth of a contingent rail infrastructure workforce supplied across multiple delivery partners. Close collaboration with internal stakeholders and client-side contacts is central to the role, including leading staffing discussions, attending mobilisation and handover meetings, and building trusted relationships that underpin service excellence and unlock further supply opportunities. Commercial ownership of the account is a core requirement, with responsibility for identifying, developing and converting opportunities throughout the life of the framework using performance insight, market knowledge and client engagement. Overall service delivery across the framework sits within the remit of the Account Manager, including setting service expectations, managing delivery against agreed KPIs, and supporting clients with both short-term requirements and longer-term workforce planning. Contractual performance, compliance and escalation management form a key part of the role, ensuring issues are resolved effectively and customer confidence is maintained at all times. Leadership of the account team includes ensuring the right balance of skills and capability is in place to meet demand, alongside maintaining accurate systems, reporting and governance in line with company processes and policies. Contribution to monthly and annual budgeting and planning cycles is expected, supported by clear progress updates and commercial commentary to inform financial reporting and decision-making.
EXPERIENCE
- Proven experience working within rail infrastructure projects, including the recruitment and supply of Sentinel-qualified rail skills and direct engagement with rail contractors.
- Demonstrable background in managing complex client accounts or frameworks within a recruitment or workforce solutions environment.
If you are able to meet the criteria outlined above and want to join an ambitious, growing team, then we can't wait to meet you. Please apply now!
We have a fair and comprehensive selection procedure. We regret that if you have not been contacted within five working days that your application for this position has been unsuccessful. However, please check your junk email folder to ensure that an email from us hasn't been blocked by your spam filter. We receive many CVs and are unable to enter into telephone conversations until we have completed our initial selection procedure.
As an equal opportunities employer, MSSI is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join MSSI.
MSSISupport Services is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend.
Account Manager - Rail Infrastructure Recruitment in Swindon employer: McGinley Support Services Ltd
Contact Detail:
McGinley Support Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Rail Infrastructure Recruitment in Swindon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the rail infrastructure sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections we make, the better our chances of landing that dream job!
✨Tip Number 2
Prepare for those interviews! Research the company and its recent projects, especially in rail infrastructure. We want to show that we’re not just interested in the role but also passionate about what they do. Practice common interview questions and think about how our experience aligns with their needs.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping us top of mind. Let’s express our appreciation for the opportunity and reiterate our enthusiasm for the role. It shows professionalism and keeps the conversation going.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, we can tailor our application to highlight our relevant skills and experiences that match the job description perfectly. Let’s make it count!
We think you need these skills to ace Account Manager - Rail Infrastructure Recruitment in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing client accounts and working within rail infrastructure projects. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in recruitment and client management that demonstrate your ability to drive growth.
Showcase Your Knowledge: In your application, don’t forget to showcase your understanding of the rail industry and the importance of Sentinel-qualified skills. We love candidates who can speak our language and show they know the ins and outs of the sector!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. We can't wait to hear from you!
How to prepare for a job interview at McGinley Support Services Ltd
✨Know Your Rail Infrastructure
Make sure you brush up on your knowledge of rail infrastructure projects and the specific skills required, especially Sentinel qualifications. Being able to discuss recent projects or trends in the industry will show that you're not just familiar with the basics but are genuinely engaged with the field.
✨Demonstrate Client Management Skills
Prepare examples from your past experiences where you've successfully managed complex client accounts. Highlight how you built relationships, resolved issues, and drove growth. This will help illustrate your capability to handle the responsibilities of the Account Manager role.
✨Showcase Leadership Experience
Since this role involves leading a recruitment team, be ready to discuss your leadership style and any relevant experiences. Think about times when you motivated a team, managed performance, or implemented new processes that improved service delivery.
✨Prepare for Commercial Discussions
Understand the financial aspects of recruitment and be prepared to discuss budgeting, KPIs, and performance metrics. Showing that you can think commercially will demonstrate your readiness to take ownership of the account and contribute to its success.
