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For Companies At a Glance
- Tasks: Plan and allocate workforce needs in a fast-paced port environment.
- Company: Join MSS Infrastructure, a leader in operational support at Liverpool Docks.
- Benefits: Competitive salary, long-term career prospects, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth in a diverse workplace.
- Why this job: Make a real impact by ensuring efficient staffing and operational success.
- Qualifications: Experience in workforce planning or scheduling is essential.
MSS Infrastructure are currently recruiting for a Workforce Planner to support operations within a busy and fast-paced port environment based at Liverpool Docks. This is an excellent opportunity for an organised and proactive individual with experience in workforce planning, labour allocation, scheduling, recruitment coordination, or operational resource planning. The successful candidate will play a key role in ensuring staffing requirements are met efficiently while maintaining strong relationships with workers, operational teams, and the client.
Key Responsibilities
- Plan and allocate workforce requirements to meet operational demands
- Ensure all shifts are filled with suitably trained, compliant and available workers
- Liaise with clients and operational teams regarding staffing requirements and operational changes
- Monitor attendance, absence management and shift coverage
- Respond quickly to operational issues, shift changes and staffing shortages
- Maintain accurate workforce records, reports and planning documentation
- Ensure compliance with company procedures, working time regulations and health & safety requirements
- Support recruitment, onboarding and workforce mobilisation activities where required
- Build and maintain positive working relationships with workers, supervisors and clients
- Participate in the on-call rota to support operational coverage outside standard working hours
What We're Looking For
Essential Experience & Skills
- Previous experience in workforce planning, resource planning, scheduling or recruitment coordination
- Experience working within a fast-paced operational environment
- Good understanding of shift planning and labour allocation
- Strong administrative and organisational skills
- Excellent communication skills, both written and verbal
- Ability to prioritise workloads and work effectively under pressure
- Good problem-solving and decision-making abilities
- Strong attention to detail and accuracy
- Competent IT skills including Microsoft Excel, Outlook and Word
- Understanding of compliance requirements, working time regulations and health & safety procedures
Desirable
- Experience within ports, logistics, industrial, warehouse or infrastructure environments
- Knowledge of agency workforce operations
- Experience managing temporary labour requirements
- Full UK driving licence
What's on Offer
- Competitive salary of £32,000 - £36,000 depending on experience
- Opportunity to work within a major operational environment
- Long-term career prospects with an established infrastructure support business
- Dynamic and varied role with operational responsibility
- Supportive team environment
If you have experience coordinating workforces, planning operational staffing requirements, or managing labour allocation within a fast-moving environment, we would like to hear from you. Apply now to be considered.
We have a fair and comprehensive selection procedure. We regret that if you have not been contacted within five working days that your application for this position has been unsuccessful. However, please check your junk email folder to ensure that an email from us hasn't been blocked by your spam filter. We receive many CVs and are unable to enter into telephone conversations until we have completed our initial selection procedure.
As an equal opportunities employer, MSSI is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join MSSI.
MSSISupport Services is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend.
Workforce Planner employer: McGinley Support Services (Infrastructure) Ltd
Contact Detail:
McGinley Support Services (Infrastructure) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workforce Planner
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in logistics or workforce planning. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its operations. Knowing the ins and outs of Liverpool Docks will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios you might face as a Workforce Planner and how you'd tackle them. This will help you shine during the interview when they ask about handling operational issues.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from proactive candidates who are eager to join our team.
We think you need these skills to ace Workforce Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workforce Planner role. Highlight your experience in workforce planning, scheduling, and any relevant operational environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed staffing requirements or solved operational issues in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Liverpool Docks!
How to prepare for a job interview at McGinley Support Services (Infrastructure) Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of workforce planning and operational resource management. Familiarise yourself with the specific challenges faced in a port environment like Liverpool Docks, as this will show your genuine interest and understanding of the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in workforce planning or scheduling. Prepare specific examples that highlight your organisational skills and how you've successfully managed staffing requirements in fast-paced environments. This will help demonstrate your capability to handle the responsibilities of the role.
✨Communicate Clearly
Since excellent communication is key for this position, practice articulating your thoughts clearly and concisely. Be prepared to explain how you would liaise with clients and operational teams, and how you would handle any staffing issues that arise. Good communication can set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in workforce planning, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.