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For Companies At a Glance
- Tasks: Plan and allocate workforce needs in a fast-paced port environment.
- Company: Join MSS Infrastructure, a leader in operational support at Liverpool Docks.
- Benefits: Competitive salary, long-term career prospects, and a supportive team culture.
- Other info: Dynamic role with opportunities for growth in a diverse workplace.
- Why this job: Make a real impact by ensuring efficient staffing and operational success.
- Qualifications: Experience in workforce planning and strong organisational skills required.
The predicted salary is between 32000 - 36000 £ per year.
MSS Infrastructure are currently recruiting for a Workforce Planner to support operations within a busy and fast-paced port environment based at Liverpool Docks. This is an excellent opportunity for an organised and proactive individual with experience in workforce planning, labour allocation, scheduling, recruitment coordination, or operational resource planning. The successful candidate will play a key role in ensuring staffing requirements are met efficiently while maintaining strong relationships with workers, operational teams, and the client.
Key Responsibilities
- Plan and allocate workforce requirements to meet operational demands
- Ensure all shifts are filled with suitably trained, compliant and available workers
- Liaise with clients and operational teams regarding staffing requirements and operational changes
- Monitor attendance, absence management and shift coverage
- Respond quickly to operational issues, shift changes and staffing shortages
- Maintain accurate workforce records, reports and planning documentation
- Ensure compliance with company procedures, working time regulations and health & safety requirements
- Support recruitment, onboarding and workforce mobilisation activities where required
- Build and maintain positive working relationships with workers, supervisors and clients
- Participate in the on-call rota to support operational coverage outside standard working hours
What We're Looking For
Essential Experience & Skills
- Previous experience in workforce planning, resource planning, scheduling or recruitment coordination
- Experience working within a fast-paced operational environment
- Good understanding of shift planning and labour allocation
- Strong administrative and organisational skills
- Excellent communication skills, both written and verbal
- Ability to prioritise workloads and work effectively under pressure
- Good problem-solving and decision-making abilities
- Strong attention to detail and accuracy
- Competent IT skills including Microsoft Excel, Outlook and Word
- Understanding of compliance requirements, working time regulations and health & safety procedures
Desirable
- Experience within ports, logistics, industrial, warehouse or infrastructure environments
- Knowledge of agency workforce operations
- Experience managing temporary labour requirements
- Full UK driving licence
What's on Offer
- Competitive salary of £32,000 - £36,000 depending on experience
- Opportunity to work within a major operational environment
- Long-term career prospects with an established infrastructure support business
- Dynamic and varied role with operational responsibility
- Supportive team environment
If you have experience coordinating workforces, planning operational staffing requirements, or managing labour allocation within a fast-moving environment, we would like to hear from you. Apply now to be considered.
Workforce Planner employer: McGinley Support Services (Infrastructure) Limited
Contact Detail:
McGinley Support Services (Infrastructure) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workforce Planner
✨Tip Number 1
Get to know the company inside out! Research MSS Infrastructure and their operations at Liverpool Docks. Understanding their values and challenges will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about how you've handled staffing issues or scheduling conflicts in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Workforce Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workforce Planner role. Highlight your experience in workforce planning, scheduling, and any relevant operational environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed staffing requirements or solved operational issues in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at MSS Infrastructure!
How to prepare for a job interview at McGinley Support Services (Infrastructure) Limited
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Workforce Planner. Brush up on your knowledge of workforce planning, scheduling, and compliance requirements. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your skills in labour allocation and problem-solving. Think about times when you successfully managed staffing shortages or improved operational efficiency. This will give the interviewer a clear picture of what you can bring to the table.
✨Communicate Clearly
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and concisely. Be ready to discuss how you've built relationships with clients and teams in the past. Good communication can set you apart from other candidates.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and operational challenges. This shows your genuine interest in the role and helps you determine if it's the right fit for you.