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- Tasks: Conduct telephone assessments and provide crisis intervention for individuals facing mental health challenges.
- Company: Join a dedicated team focused on improving mental health care and support in the community.
- Benefits: Gain valuable experience in mental health while making a real difference in people's lives.
- Why this job: This role offers the chance to develop your clinical skills and make an impact during critical moments.
- Qualifications: You need relevant qualifications in mental health and experience in crisis management.
- Other info: This is a locum position, providing flexibility in your work schedule.
The predicted salary is between 36000 - 60000 £ per year.
Telephone Triage & Assessment Conduct telephone assessments of individuals who are experiencing mental health difficulties, identifying the severity of the issues, and making recommendations for appropriate interventions. Gather relevant clinical information to support the triage process and ensure the right care pathway is identified. Use clinical judgement to assess risk, including but not limited to self-harm, suicidality, and violence to self or others. Crisis Management Provide crisis intervention and support to individuals who are in immediate mental health distress, offering reassurance, guidance, and appropriate next steps. De-escalate urgent mental health situations via telephone to prevent escalation and promote safety. Referral & Signposting Identify the most suitable service or intervention required (e.g., emergency services, local community teams, crisis teams, or mental health services). Make timely and appropriate referrals to other healthcare professionals, services, or agencies as necessary, ensuring continuity of care. Risk Management Assess and manage clinical risk, ensuring that any concerns around safety or safeguarding are escalated in accordance with local policies and procedures. Document all risk assessments and actions taken clearly and accurately, adhering t…
Mental Health Telephone Triage Practitioner - Locum Band 6 employer: MCG Healthcare Careers
Contact Detail:
MCG Healthcare Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Telephone Triage Practitioner - Locum Band 6
✨Tip Number 1
Familiarize yourself with the latest mental health crisis intervention techniques. Being well-versed in these methods will not only boost your confidence during the interview but also demonstrate your commitment to providing effective support.
✨Tip Number 2
Practice your telephone communication skills. Since this role heavily relies on effective verbal communication, consider role-playing scenarios with a friend or colleague to refine your ability to assess and de-escalate situations over the phone.
✨Tip Number 3
Stay updated on local mental health services and resources. Knowing what services are available in your area will help you make informed referrals and show that you are proactive about ensuring continuity of care for clients.
✨Tip Number 4
Prepare to discuss real-life examples of how you've managed risk in previous roles. Highlighting your experience in assessing and managing clinical risk will be crucial in demonstrating your suitability for this position.
We think you need these skills to ace Mental Health Telephone Triage Practitioner - Locum Band 6
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Mental Health Telephone Triage Practitioner position. Understand the key responsibilities, such as conducting assessments and crisis management, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in mental health triage, crisis intervention, or risk management. Use specific examples that demonstrate your ability to handle urgent situations and make sound clinical judgments.
Showcase Communication Skills: Since the role involves telephone assessments, it's crucial to highlight your communication skills. Provide examples of how you've effectively communicated with individuals in distress and how you managed to de-escalate tense situations.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses the specific requirements of the job. Mention your understanding of the importance of timely referrals and continuity of care, and express your passion for supporting individuals with mental health difficulties.
How to prepare for a job interview at MCG Healthcare Careers
✨Show Your Empathy
In a role focused on mental health, demonstrating empathy is crucial. Be prepared to share examples of how you've supported individuals in distress and how you approach sensitive conversations.
✨Highlight Your Clinical Judgement
Discuss your experience with risk assessment and management. Provide specific instances where your clinical judgement made a difference in a crisis situation, showcasing your ability to make quick, informed decisions.
✨Familiarize Yourself with Local Services
Research the local mental health services and community resources available. Being knowledgeable about referral pathways will show your commitment to ensuring continuity of care for clients.
✨Practice Crisis De-escalation Techniques
Prepare for potential role-play scenarios where you may need to demonstrate your crisis intervention skills. Practice techniques for de-escalating tense situations over the phone, as this will be a key part of your role.
