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- Tasks: Lead and coordinate teams to deliver exceptional nationwide service in commercial kitchen maintenance.
- Company: Join a leading company with an international reputation for excellence.
- Benefits: Competitive salary, generous car allowance, private healthcare, and 36 days holiday.
- Other info: Enjoy award-winning training and excellent career progression opportunities.
- Why this job: Drive growth and innovation while making a real impact in the industry.
- Qualifications: Proven leadership and operations management experience, with a customer-centric approach.
The predicted salary is between 90000 - 90000 ÂŁ per year.
As UK Operations Director, you’ll be driving outstanding nationwide service through coordinating the field team, the service desk team and the procurement & compliance teams. If, in response to customer demand, the team is growing rapidly, it takes a well-organised, people-focused leader. MCFT has an industry-leading, international reputation in its field – commercial kitchen maintenance; many of the processes, evolved in the UK, help to develop best practice around the world; foremost amongst these is the investment in training. Quite simply, if we don’t “grow our own”, our opportunities for growth are capped. Conversely, if we’re successful, we lead the market – and our ambition is to grow 20% year-on-year.
How to safely task, manage, support and engage a significant proportion of developing engineers, whilst ensuring efficiency, financial viability and, above all, excellent customer experience? Whilst this is no ordinary challenge, we do have the solid foundation of exemplary, highly experienced departmental leaders, passionate about continuing their standards.
Main responsibilities:- Contribute to corporate strategy in the areas of our Field team, Procurement, Compliance, Fleet & Customer service to ensure that the company achieves its short and long-term objectives.
- Direct and oversee operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standard.
- Develop and implement policies and procedures to ensure that core operational functions achieve their business objectives.
- Develop and control operational budgets to promote profitability and ensure the company has all the resources required to meet its objectives within agreed financial parameters.
- Oversee purchasing to ensure that the company has the goods and services required within agreed costs and quality standards and at the right times.
- Develop all necessary policies and procedures to ensure safe and healthy working environments across all company locations.
- Maintain working relationships with all other directors to ensure effective co-ordination of all company activities in support of corporate objectives.
- Evaluate overall company performance by gathering, analysing and interpreting data and metrics.
- Act as the company’s main adviser on all issues relating to operational functions and keep abreast of latest developments to ensure that the company maintains its competitive position.
- Customer-facing and customer-centric experience; this role is above all about delivery.
- Team leadership including experienced direct reports and a national team structure.
- Field service management – there is something unique about running teams you can’t see.
- Extensive operations management experience.
- Significant industry experience.
- Thorough knowledge of the company, its services and processes.
- Analytical skills to evaluate data and performance/operation metrics.
- Excellent inter-personal and negotiating skills.
- Excellent organisational and leadership abilities.
- Excellent time management skills.
- Excellent decision-making skills.
- Experience of hospitality.
Responsible for: Field teams, office support functions, procurement, compliance.
The package: A starting salary of ÂŁ90k. Generous Car Allowance. Discretionary Annual Bonus. 28 days annual leave plus bank holidays that equates to 36 days holiday per year (7 weeks and 1 day). Award-winning in-house training. Excellent progression opportunities. Private Health Care Pension scheme. Income protection. Mobile phone & Laptop.
To find out more, please apply today.
UK Operations Director in Maidenhead employer: MCFT
Contact Detail:
MCFT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Operations Director in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the UK Operations Director role.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and improved operations. Highlight your customer-centric approach and how it led to positive outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace UK Operations Director in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of UK Operations Director. Highlight your experience in operations management and team leadership, and don’t forget to showcase any customer-centric achievements that align with our mission.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've driven operational success and improved customer experiences in your previous roles.
Showcase Your Analytical Skills: Since this role involves evaluating data and performance metrics, make sure to mention any relevant analytical skills or tools you’ve used in the past. We want to see how you can contribute to our growth ambitions!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at MCFT
✨Know the Company Inside Out
Before your interview, make sure you research MCFT thoroughly. Understand their services, values, and recent developments in the commercial kitchen maintenance industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a UK Operations Director, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led teams, managed operations, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Operational Challenges
Expect questions about how you would handle operational challenges, such as managing a growing team or ensuring compliance. Think of specific strategies you've used in the past to tackle similar issues and be ready to discuss them in detail.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's growth plans, training opportunities for staff, or how they measure success in operations. This shows that you're not just interested in the role, but also in contributing to the company's future.