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- Tasks: Lead a team in managing cash collections and ensuring smooth credit control processes.
- Company: Join a market leader in commercial kitchen equipment servicing with a strong reputation.
- Benefits: Enjoy 36 days holiday, pension scheme, life insurance, and health benefits.
- Why this job: Be part of an exciting growth phase and make a real impact in finance.
- Qualifications: 6+ years B2B credit control experience and excellent communication skills required.
- Other info: Dynamic work environment with opportunities for development and training.
The predicted salary is between 30000 - 35000 £ per year.
We are looking for an experienced Credit Controller to join our Finance Team.
As a Credit Controller, you will work alongside our experienced finance team and handle a variety of tasks.
Key Accountabilities:- Follow and ensure the credit control process is actioned to the strict process.
- Ensure the full debt collection process is smooth, accurate and timely, and that bad debt is suitably managed.
- Direct management of two Credit Controllers.
- Daily chasing for payment on telephone (high invoice and customer volumes).
- Deal with a high volume of emails/calls, both incoming and outgoing, in a timely manner.
- Participate in regular debt review meetings with Operations and Account Managers to ensure they are active in supporting the collection of funds.
- Sending statements, payment reminders and chase escalation emails as per internal timetable and policies.
- Maximise cash collection through the effective collection of debts – motivated to achieve month end cash targets.
- Logging customer queries through our in-house built ERP for the wider business to resolve - understand and collate the reasons why it has occurred and implement a suitable solution to solve the problem and stop its reoccurrence.
- Putting customers on/off stop.
- Experience in high level credit control reporting.
- Maintain records of credit control activity (calls, emails, disputes etc) by customer and track debt collection through to conclusion in Sage Intacct, escalating to the Senior Finance Management team when appropriate.
- Must use their knowledge and experience to quickly resolve queries.
- Assist with and embrace system and process changes.
- Ad hoc tasks as required.
- Experience in filing customers' legal.
- You MUST have 6+ years credit control experience in a B2B environment.
- Experience of high volumes and managing several hundred customers.
- Demonstrable experience in reducing DSO and achieving cash collection targets.
- Experience with Sage Intacct.
- Excellent communication skills - both written and verbal.
- Organised and results orientated.
- Good problem-solving skills and an ability to deal with some ambiguity.
- Work closely as a team but also able to work effectively and proactively on their own.
- Ability to work under pressure and to strict deadlines.
- Attention to detail with a 'can do' attitude.
- Good Microsoft and Excel skills (Pivot, Vlookups etc).
We are a market leader in Servicing, Maintenance and Repair of commercial kitchen equipment across the UK with a great brand and reputation. We are in an exciting phase of growth and expansion, with an ambitious culture that embraces the highest standards and values.
If you're interested to find out more, please visit our website or why not apply?
Senior Credit Controller & Team Lead – Cash Collection in Maidenhead employer: MCFT Gulf
Contact Detail:
MCFT Gulf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller & Team Lead – Cash Collection in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know about openings for Credit Controllers. A friendly chat can sometimes lead to job leads that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit control processes and tools like Sage Intacct. We want you to showcase your experience and problem-solving skills, so have some examples ready to share!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer’s mind and show your enthusiasm for the role. Plus, it’s just good manners!
✨Tip Number 4
Check out our website for the latest job openings and apply directly! We’re always on the lookout for talented individuals like you to join our team. Don’t miss out on the chance to be part of our exciting growth phase!
We think you need these skills to ace Senior Credit Controller & Team Lead – Cash Collection in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Credit Controller role. Highlight your 6+ years of credit control experience and any specific achievements in reducing DSO or achieving cash collection targets. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with high volumes of customers and your problem-solving skills. Let us know how you can contribute to our exciting growth phase.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any errors. We appreciate attention to detail, so show us you’ve got it!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at MCFT Gulf
✨Know Your Numbers
As a Senior Credit Controller, you'll need to demonstrate your understanding of cash collection metrics. Brush up on your DSO (Days Sales Outstanding) figures and be ready to discuss how you've successfully reduced them in previous roles.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers and team members, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in high-pressure situations or resolved disputes.
✨Familiarise Yourself with Sage Intacct
Make sure you're comfortable discussing your experience with Sage Intacct, as it's crucial for tracking credit control activities. If you can, bring specific examples of how you've used it to manage customer queries or improve processes.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to deal with difficult customers or complex debt issues, and be ready to explain your approach and the outcomes.