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- Tasks: Manage credit control processes and ensure timely debt collection.
- Company: Market leader in commercial kitchen equipment servicing with a dynamic culture.
- Benefits: 36 days holiday, pension scheme, health benefits, and annual bonuses.
- Why this job: Join a growing company and make a real impact in finance.
- Qualifications: 6+ years of B2B credit control experience and proficiency in Sage Intacct.
- Other info: Exciting growth phase with excellent career development opportunities.
The predicted salary is between 30000 - 35000 £ per year.
Compensation & Benefits
- 36 days holiday (28 + bank holidays)
- Company pension scheme
- Life insurance
- HealthShield healthcare & wellbeing benefits
- Annual discretionary bonus
- Long Service Awards
- Employee Referral Scheme
- Sales Lead Referral Scheme
- Development & Training
- Annual cost‑of‑living pay review
Location & Type
Maidenhead (office based), full time, permanent.
Overview
We are looking for an experienced Credit Controller to join our Finance Team.
Key Accountabilities
- Follow and ensure the credit control process is actioned to the strict process.
- Ensure the full debt collection process is smooth, accurate and timely, and that bad debt is suitably managed.
- Direct management of two Credit Controllers.
- Daily chasing for payment on telephone (high invoice and customer volumes).
- Deal with a high volume of emails/calls, both incoming and outgoing, in a timely manner.
- Participate in regular debt review meetings with Operations and Account Managers to ensure they are active in supporting the collection of funds.
- Sending statements, payment reminder and chase escalation emails as per internal timetable and policies.
- Maximise cash collection through the effective collection of debts – motivated to achieve month end cash targets.
- Logging customer queries through our in‑house built ERP for the wider business to resolve – understand and collate the reasons why it has occurred and implement a suitable solution to solve the problem and stop its reoccurrence.
- Putting customers on/off stop.
- Experience in high level credit control reporting.
- Maintain records of credit control activity (calls, emails, disputes etc) by customer and track debt collection through to the conclusion in Sage Intacct, escalating to the Senior Finance Management team when appropriate.
- Must use their knowledge and experience to quickly resolve queries.
- They assist with and embrace system and process changes.
- Ad hoc tasks as required.
- Experience in filing customers legal.
Skills and Experience
- You MUST have 6+ years credit control experience in a B2B environment is essential.
- Experience of handling high volumes and managing several hundred customers.
- Demonstrable experience in reducing DSO and achieving cash collection targets.
- Proficiency in Sage Intacct.
- Excellent communication skills – both written and verbal.
- Organised and results‑oriented.
- Good problem‑solving skills and an ability to deal with some ambiguity.
- Work closely as a team but are also able to work effectively and proactively on their own.
- Ability to work under pressure and to strict deadlines.
- Attention to detail with a 'can do' attitude.
- Good Microsoft Excel skills – Pivot, VLOOKUP, etc.
About the Company
We are a market leader in servicing, maintenance and repair of commercial kitchen equipment across the UK with a great brand and reputation. We are in an exciting phase of growth and expansion, with an ambitious and exciting culture that embraces the highest standards and values.
If you are interested to find out more, please visit our website or why not apply?
Credit Controller in Maidenhead employer: MCFT Gulf
Contact Detail:
MCFT Gulf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who know about credit control. A friendly chat can lead to insider info on job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about your past experiences and how they relate to the role. We want you to shine when discussing your skills in managing high volumes and reducing DSO!
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled challenges in credit control. This will demonstrate your ability to handle ambiguity and keep things running smoothly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our exciting team.
We think you need these skills to ace Credit Controller in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your 6+ years of B2B credit control experience and any specific achievements in reducing DSO or achieving cash collection targets. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Finance Team. Mention your proficiency in Sage Intacct and your excellent communication skills, as these are key for the role. Let us know what excites you about joining our team!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully resolved customer queries or managed high volumes of debt collection. We love candidates who can demonstrate their problem-solving abilities and a 'can do' attitude!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture and values!
How to prepare for a job interview at MCFT Gulf
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures all day long. Brush up on your financial metrics, especially around DSO and cash collection targets. Be ready to discuss how you've successfully managed these in the past.
✨Showcase Your Communication Skills
You'll need to communicate effectively with both customers and your team. Prepare examples of how you've handled difficult conversations or resolved disputes. This will demonstrate your excellent verbal and written communication skills.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss specific challenges you've faced in credit control and how you overcame them. Highlight your ability to think on your feet and implement solutions quickly, as this is crucial for managing customer queries.
✨Familiarise Yourself with Sage Intacct
Since proficiency in Sage Intacct is essential, make sure you're comfortable discussing your experience with it. If you can, bring examples of how you've used it to track debt collection or manage records effectively.