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- Tasks: Lead the People function through strategic change and organisational growth.
- Company: Fast-scaling fintech platform undergoing transformation.
- Benefits: Opportunity to shape culture, competitive salary, and leadership experience.
- Other info: Dynamic role with autonomy to influence and lead a growing team.
- Why this job: Make a lasting impact on company culture and capability during a pivotal moment.
- Qualifications: Senior HR leadership experience in fintech or fast-moving tech environments.
The predicted salary is between 80000 - 100000 ÂŁ per year.
We’re looking for a dynamic Head of HR (12mFTC) to join a fast‑scaling fintech platform business undergoing significant transformation across technology, operations, and people. This is a pivotal leadership role for someone who thrives in pace, ambiguity, and growth - and who can build structure, rhythm, and culture as the organisation evolves.
You’ll work closely with the executive team and senior leaders to embed strong people governance, drive organisational readiness, and shape a modern, scalable People function.
The Opportunity
As Head of HR, you will lead the People function through a period of strategic change, ensuring the business has the talent, culture, and frameworks needed to scale effectively. You’ll be responsible for embedding governance, supporting SMCR obligations, and partnering with Compliance and Legal to ensure the organisation is operating with clarity, accountability, and confidence. You’ll oversee a team of certified and SMF‑aligned colleagues (approx. 10 people), ensuring the right structures, processes, and behaviours are in place as the business grows.
What You’ll Lead
- People Leadership & Governance
- Lead the People function, embedding strong governance and supporting SMCR requirements
- Partner with Compliance to ensure accountability frameworks are understood and operational
- Support senior leaders in building a high‑performance, high‑trust culture
- European Expansion & Organisational Readiness
- Spearhead people strategy across Europe, including recruitment, onboarding, and readiness for new jurisdictions
- Partner with leaders in Ireland to support hiring, employment law, and operational setup
- Work closely with Legal, regional leads, and NEDs to ensure smooth expansion
- Talent, Recruitment & Workforce Planning
- Lead recruitment efforts across key markets, including senior hires
- Build talent pools and succession plans to support long‑term growth
- Implement scalable processes for onboarding, payroll, and people operations
- Location & Workplace Strategy
- Shape and deliver a location strategy for ~90 employees, ensuring the workplace supports collaboration and growth
- Address space constraints and future office requirements, including London considerations
- Hybrid Working & Culture
- Develop and embed a hybrid working playbook that drives collaboration, communication, and team cohesion
- Encourage a culture of presence, connection, and shared ownership
- Support managers in leading hybrid teams effectively
What You Bring
- Senior HR leadership experience in a fintech, platform, or fast‑moving tech environment
- Strong understanding of governance, regulatory frameworks, and SMCR
- Experience supporting multi‑jurisdictional teams, ideally across Europe
- Proven ability to build structure in scaling organisations
- A confident, people‑first leadership style with the ability to challenge, influence, and partner at exec level
- Comfort operating in ambiguity and driving clarity through change
Why This Role Matters
This is a rare opportunity to step into a business at a defining moment — with new technology leadership arriving, operational transformation underway, and a people strategy ready to be shaped. You’ll have the autonomy to build, influence, and lead a function that underpins the company’s next stage of growth. If you’re energised by scale‑ups, complexity, and the chance to leave a lasting mark on culture and capability, this role offers exactly that.
Head of HR in Telford employer: McFall Recruitment Limited
Contact Detail:
McFall Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of HR in Telford
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Ace the Informational Interview
Set up informal chats with people already in HR roles or at companies you admire. It’s a great way to learn about their experiences and get insider tips on what they look for in candidates. Plus, it shows your genuine interest!
✨Showcase Your Value
When you get the chance to chat with potential employers, focus on how you can solve their problems. Share specific examples of how you’ve led change or improved culture in previous roles. Make it clear why you’re the perfect fit for their team!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Head of HR in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of HR role. Highlight your experience in fintech and governance, and don’t forget to showcase your leadership style. We want to see how you can bring structure and culture to our fast-paced environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this pivotal role. Share specific examples of how you've led teams through change and built high-performance cultures. We love a good story!
Showcase Your People Skills: As a people-first leader, it's crucial to demonstrate your ability to influence and partner with senior leaders. In your application, highlight instances where you've successfully navigated ambiguity and driven clarity. We’re all about collaboration here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our dynamic team. Don’t miss out on this opportunity!
How to prepare for a job interview at McFall Recruitment Limited
✨Know the Company Inside Out
Before your interview, dive deep into the company's mission, values, and recent developments. Understanding their fintech platform and how they’re transforming will help you align your answers with their goals and demonstrate your genuine interest.
✨Showcase Your Leadership Style
As a Head of HR, your leadership style is crucial. Be prepared to discuss specific examples of how you've built high-performance cultures and navigated change in previous roles. Highlight your people-first approach and how it has positively impacted teams.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle ambiguity and drive clarity. Think of scenarios where you’ve successfully implemented governance or led teams through transformation. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their current challenges in scaling the People function or how they envision the culture evolving during this transformation. This shows your strategic thinking and genuine interest in the role.