Client Specialist

Client Specialist

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist clients with property enquiries and manage bookings in a dynamic environment.
  • Company: Join McEwan Fraser Legal, a rapidly expanding and innovative legal firm in Edinburgh.
  • Benefits: Enjoy full-time hours, gain hands-on experience, and potential for internal promotions.
  • Why this job: Perfect for great listeners wanting to kickstart a career in the property industry.
  • Qualifications: No prior experience needed; just a passion for helping people and learning.
  • Other info: This entry-level role offers a fantastic pathway into the property sector.

The predicted salary is between 28800 - 43200 £ per year.

Join to apply for the Client Specialist role at McEwan Fraser Legal

Join to apply for the Client Specialist role at McEwan Fraser Legal

The Position
Due to business demand and a focus on continued success, we are currently looking for Client Specialists to join us in our Edinburgh Head Office.
If you’ve ever been told you’re a great listener and you enjoy dealing with people, this is an ideal opportunity. As an added bonus, you will gain valuable, hands-on property experience in this fast-paced role which is a great start for anyone that has an interest in property but hasn’t been able to find an introductory pathway into the industry. McEwan Fraser Legal is known for its innovation, rapid expansion and internal promotions so this opportunity could lead to future career opportunities within the Company.
Your Main Responsibilities Will Include The Following

  • Assisting potential viewers with general property enquiries and property booking requests
  • Liaising with clients and buyers via telephone and email
  • Promoting McEwan Fraser Legal’s range of services and making referrals for property, financial and legal advice
  • Updating your colleagues about the activity on their clients’ properties
  • Following up information requests and speaking to viewers to gain their feedback
  • Updating information on bespoke software system with other general administration duties as required

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

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Client Specialist employer: McEwan Fraser Legal

McEwan Fraser Legal is an exceptional employer, offering a vibrant work culture in the heart of Edinburgh that prioritises innovation and employee growth. As a Client Specialist, you will not only engage with clients in a dynamic environment but also gain invaluable property experience, paving the way for future career advancements within the company. With a strong focus on internal promotions and a supportive team atmosphere, McEwan Fraser Legal is dedicated to nurturing talent and providing meaningful opportunities for all employees.
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Contact Detail:

McEwan Fraser Legal Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Specialist

✨Tip Number 1

Familiarise yourself with the property market in Edinburgh. Understanding local trends and common queries can help you engage more effectively with potential clients and demonstrate your knowledge during interviews.

✨Tip Number 2

Practice your communication skills, especially over the phone and via email. As a Client Specialist, you'll be liaising with clients regularly, so being clear and personable will set you apart from other candidates.

✨Tip Number 3

Network with professionals in the property industry. Attend local events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for the role.

✨Tip Number 4

Show enthusiasm for the role and the company during any interactions. McEwan Fraser Legal values innovation and growth, so expressing your eagerness to contribute to their success can make a positive impression.

We think you need these skills to ace Client Specialist

Excellent Communication Skills
Active Listening
Customer Service Orientation
Attention to Detail
Time Management
Problem-Solving Skills
Basic Knowledge of Property Industry
Proficiency in Microsoft Office Suite
Ability to Work in a Fast-Paced Environment
Team Collaboration
Adaptability
Data Entry Skills
Familiarity with CRM Software

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Client Specialist position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or property-related roles. Use bullet points for clarity and focus on achievements that demonstrate your listening and communication skills.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of McEwan Fraser Legal that attract you, and explain how your background makes you a great fit for the Client Specialist position.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at McEwan Fraser Legal

✨Show Your Listening Skills

As a Client Specialist, being a great listener is crucial. During the interview, demonstrate your active listening skills by summarising what the interviewer says and asking relevant follow-up questions.

✨Familiarise Yourself with Property Basics

Since this role involves property enquiries, it’s beneficial to have a basic understanding of property terminology and processes. Brush up on common terms and concepts to show your enthusiasm for the industry.

✨Prepare for Client Interaction Scenarios

Expect questions about how you would handle various client interactions. Think of examples from past experiences where you successfully managed client queries or resolved issues, even if they are from different contexts.

✨Highlight Your Teamwork Abilities

This role requires liaising with colleagues and clients. Be ready to discuss your experience working in teams, how you communicate effectively, and how you keep everyone updated on client activities.

Client Specialist
McEwan Fraser Legal
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