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- Tasks: Service and maintain wheelchair accessible vehicles while providing top-notch customer support.
- Company: Join McElmeel Mobility, a family-run leader in vehicle adaptations since 1950.
- Benefits: Competitive pay, travel opportunities, and a chance to make a real difference.
- Other info: Enjoy a dynamic work environment with a focus on quality and customer satisfaction.
- Why this job: Be part of a team that transforms lives through innovative vehicle solutions.
- Qualifications: Experience in a similar role and a full driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a Mobile Technician (England). You will be responsible for completion of service, annual checks and warranty work on wheelchair accessible vehicles (WAVs) including ramps, wheelchair restraints, winches, electric reels and side steps. This is a field-based position and will require you to stay away from home 3 nights per week.
- Attend planned WAV checks and respond to service calls across GB.
- Carry out service in a timely manner, to the highest standard as per training and product supplier guidelines.
- Have full product working knowledge of all possible vehicles, conversions and adaptations provided by McElmeel Mobility Services.
- Work in tandem with service and aftersales administrators to carry out all necessary administration to a clear and concise standard.
- Provide exceptional customer service by addressing client inquiries related to vehicle adaptations.
- Keep service vehicle stocked to ensure all eventualities can be overcome in the first instance.
Previous demonstrable experience in a similar role is required along with a full driving licence. You should offer excellent customer service, possess excellent problem-solving skills and attention to detail, and have excellent communication skills (written and verbal). Take pride in quality workmanship.
Why McElmeel Mobility Services? Established in 1950, McElmeel Mobility is the Market Leader in adaptations, conversions, and supplying vehicles for disabled drivers and passengers. Located just 3 miles outside the City of Armagh, we proudly serve customers across Ireland and the UK. As a third-generation family-run business, we are built upon our core values of innovation and excellent customer service. Join us and be part of a team dedicated to making a difference in people's lives every day.
Monday - Thursday: 9.00 - 17.30
Friday: 9.00 - 16.30
Closed - Saturday
Mobile Technician employer: McElmeel Mobility Services
Contact Detail:
McElmeel Mobility Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Technician
✨Tip Number 1
Get to know the company! Research McElmeel Mobility Services and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since you'll be dealing with wheelchair accessible vehicles, think of scenarios where you might need to troubleshoot on the spot. Being able to demonstrate your quick thinking can really impress during interviews.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've provided exceptional service in the past. Remember, it's all about making a difference in people's lives, so let that passion shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at McElmeel Mobility Services.
We think you need these skills to ace Mobile Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with wheelchair accessible vehicles and any relevant technical skills. We want to see how your background aligns with the Mobile Technician role, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with McElmeel Mobility Services and how you can contribute to our mission of providing exceptional service. Keep it friendly and professional!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and provide solutions, especially in a field-based position like this one!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at McElmeel Mobility Services
✨Know Your Stuff
Make sure you have a solid understanding of wheelchair accessible vehicles (WAVs) and their components. Brush up on the specifics of ramps, restraints, and winches. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Show Off Your Problem-Solving Skills
Prepare to discuss past experiences where you've tackled challenges in a similar role. Think about specific instances where you resolved issues on the job, especially those related to customer service or technical problems. This will highlight your ability to think on your feet.
✨Demonstrate Your Customer Service Skills
Since this role involves direct interaction with clients, be ready to share examples of how you've provided exceptional customer service in the past. Highlight your communication skills and how you’ve addressed client inquiries effectively.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you would handle a specific service call or what steps you’d take to ensure a vehicle is ready for a client. Practising these scenarios beforehand can give you a real edge.